Boots Pharmacy

Nigel was absolutely amazing in sorting my medication as i was on holiday.
Mar 14th, 2023

Little Chemist but can pre-order to pickup if its out of stock, check stock on-line before you go in .
Dec 7th, 2022

This has gone downhill. 5 staff dealing with prescriptions yet only one person waiting for one. They might as well get rid of the shop side as they seem very inconvenienced when they have to come away from prescriptions to serve you. Rude and ignorant staff. Not the professional service youd expect from boots. I have video footage being left over 10 mins waiting to be served, Ive taken the videos on several occasions. Im now sending them to head office.
Nov 10th, 2022

After driving some way to go to this branch l was completely dumbfounded to be told that they close between 1 and 2pm for lunch. Apart from being a time where many people can get a bit of time off to get their medication, this is a pharmacy dispensing life saving drugs not a hat shop. A waste of time and petrol. No wonder boots is a shadow of it's former self.
Nov 7th, 2022

I used to think this place was better than others around, but after yesterday, Ive completely changed my mind. The girls have always worked hard in there, but yesterday I was left absolutely humiliated and felt completely disrespected and looked down on. Ive had to go and collect cocodamol for my neighbour, her family and my own family and my partner broke his finger once so I got a box. One time I want to get some for me for my own pain and the woman tells me loudly in front of a full shop, that they wont sell to me as I ALWAYS buy cocodamol and they think Im basically addicted. Despite explaining the circumstances, she sarcastically told me your family is ruining your chance of getting anything. I knew something was wrong when I walked in because she was giving me dirty looks the whole time. Even when I put a couple items on the surface and paid for them, she was watching me carefully and I felt like I wanted to disappear on the spot. I felt judged being there and Ive seen her glaring at some other people too. I was so so upset. She even told me this has come up before between us (the staff), youre in here all the time and Im not giving you anything. I go in once a week for other things in the shop and occasionally get sleeping tablets for myself as I struggle sleeping. My neighbour and her mum have had severe tooth pain and they both work so cant get to the pharmacy, so because Ive had to get bits for OTHER PEOPLE, Im now being judged and they think Im a druggy. Ive been there before, I understand their responsibility, but the way this woman handled it was disgusting. Ive been addicted, I understand that side too, but Im FAR from that and a better person now, I literally prevent other people from getting addicted now, so to be judged like that takes me back to when I was addicted and being treated like dirt is vile. If this lady had taken me to the side INSTEAD of in front of EVERYONE, I would have been fine. If youre genuinely worried about someone overdosing and taking too much, you talk to them privately, dont give them dirty looks and speak down to them because they could quite simply be BUYING FOR OTHERS THAT CANT GET IN AT THE RIDICULOUS TIME EVERYWHERE CLOSES IN WALES. So now I have to drive forever away to get things for people that arent even me If I was addicted, surely theyd rather keep an eye on it themselves instead of making me go elsewhere? It makes no sense. But they seriously need to work on their safeguarding, Ive never felt so judged and disrespected in my life. That woman should be fired, disgusting disgusting behaviour.
Sep 19th, 2022