St. Clement's Surgery

Aug 12th, 2018

Trying to get through to this surgery took nearly 60 mins and then someone answers who was very unprofessional and needs to be retrained..I managed to speak to the doctor over the phone and even after the phone appointment I still havent received my prescription 28 hours after Upon checking ,receptionist kept on saying Doctor havent updated notes on the system and also prescriptions havent been raised..
Feb 6th, 2023

Jan 8th, 2022

the worst surgery I have ever been to, I collect a prescipton every month for a dissabled person, and 9 out of 10 times it is missing medication, or it's not ready when after a week of requesting it I have to make phone calls or several 10 mile round trips, A simple request to the reception staff is like you are asking them to to take an A level exam, they make all the right noises but do nothing you ask, the local pharmacy has saved me several times by giving some medication that he really needs and cannot do without. I am surprised they manage to stay fuctioning with such incompetent staff.
Aug 17th, 2020

Rude staff, didn't listen, didn't do their job right, just pained me off to other services which are not accesible for prescriptions. Either train your staff better or close down, not point in wasting your time with unproffessional people.
Jul 9th, 2020