LloydsPharmacy

Never answer the phone then when you call in person for prescription they tell you to come back the following day, no way, I've been ringing for 3 days I want my tablets today !
Dec 21st, 2022

Never answer the phone when ringing changed the time of opening to fit a lunch hour without any notification on door or web site where's the customer's care leaving them outside in the rain waiting
Dec 6th, 2022

Dont pick up the phone. Close early. How are we supposed to get medication?
Nov 5th, 2022

Never used this pharmacy until today 07/09/22 , it was for click & Collect .. I rang before going and the phone was answered in a very acceptable time so maybe my opinion but others saying the " phone is not answered " maybe are the social media " I want instant crew " and think they are entitled to an answer on the first ring ? Went to the pharmacy to pick up my click and collect and the lady was polite and even asked was i the person whom rang early . 1 Phone was answered and polite 2 click and collect was fine and experience was good .
Sep 8th, 2022

Really bad attitude and no customer service at all . Went there today to pick up a prescription, was not ready and will only be ready in a week , absolutely nothing wrong with that . But the person delivered the information with a nasty attitude, told me if I have a problem to speak with the surgery , and by the time she was finishing the sentence , she was already tuning her back and walking away . I havent complained , I havent questioned why it wasnt ready , nothing at all why the attitude ??? Spoke to me like I was bothering her and like she was doing me a favor Is that what customer service is about ? Arent you there to serve the customers ? Threat people with respect at least . If you hate being there or just hate working with people , you should not be there .
Jul 28th, 2022