Ringland Health Centre

This GP practise will not answer our calls, we have been registered at this GP for over 10 years but have not experienced anything like this until the past 4 years, previously I had to make an appointment for myself but they gave me fake number and fake doctor name and blocked my number from the system when I confronted them about the situation. UPDATE over a year now since this review and my number is still blocked, I have developed Contact Dermatitis and only need a topical steroid cream (from what I have been told) was on the phone for over an hour today (mums number) and still no luck, as a family we have struggles with this GP now for over 5 years, the treatment you get here is absolutely ridiculous, its BS.. also, I highly advise staying away from this GP if youre not white/British, the receptionist will automatically ban your number, I have heard several situations about this happening to people with this receptionist/GP. Cant fault the doctors though, when you eventually get through to them they are amazing and do their best to help you.
Dec 7th, 2022

Trying to get through to the doctors is a joke any time of day, I dont get why it always takes so long for them to answer? The staff I speak to is always lovely.
Apr 16th, 2023

Awful. Very rude and very hard to get an appointment to sort out meds. There is no actual care. Only a list and no priority
Mar 31st, 2023

Bloody useless, if I could give them 0 stars I would. They tell me they can't see me when I ring them because they no longer do appointments and say ring up between 8:30 and 10:00. When I try there's no answer. The receptionist who asked me to ring in these times said "it's our policy and it works for 90% of their patients". Considering I know a large sum of the people who use their services, including elderly family who've been having the same issues, I can tell you it doesn't work for them. So basically if you want to see a doctor at this surgery about anything pray to whatever god there may be, that they'll answer the phone and then pray harder that they can be bothered to ring you back to have you come in the same day, because they don't do appointments.
Mar 7th, 2023

Jan 16th, 2023