Costa Coffee

Needs new management. The staff aren't trained in customer service, nor the Costa standards with drinks. No hello, no smile. Near 4 for a reused shot and burnt milk? Honestly the workers should be ashamed of themselves treating patients and NHS workers like that every day.
Apr 28th, 2023

Mar 13th, 2023

I visited the Costa inside the Royal Gwent hospital. It was so cosy! I sat on a sofa to read and had a chocolate orange hot chocolate. It was gorgeous, so I had another one instead of stressing while waiting for my partner I was warm, comfy and enjoying the nicest hot chocolate I've ever drank
Jan 19th, 2023

A tiny oasis of caffeine on the first floor of the Gwent
Dec 9th, 2022

Absolutely discussed with the ignorant staff and cleanliness of the place. There are flies all over the cakes and pastries , the staff are rude and look like they hate it there as much as I did . Do not use this place unless you want food poisoning. Even one of the staff looked like she hadnt washed for a year !!!!
Sep 2nd, 2022