Royal Mail Group Ltd

Royal Mail Group Ltd
  • Abercarn Delivery Office, Prince of Wales Industrial Estate
    Newport (Newport), wls NP11 4AA

Hours

Friday:
8:00 AM - 8:00 AM
Saturday:
8:00 AM - 8:00 AM
Sunday:
Closed
Monday:
8:00 AM - 2:15 PM
Tuesday:
8:00 AM - 2:15 PM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM

Chamber Rating

2.0 - (5 reviews)
1
0
0
1
3
Read Our 5 Reviews

Chamber Rating

2.0 - (5 reviews)
1
0
0
1
3
  • Ashleigh B

    I have nothing good to say about this depot, the staff here that cover the local area have been dreadful since the recent change especially! The staff doing the walks are rude, unhelpful and its clear how much they cant be bothered, they will literally complain and have a moan and groan about anything destroying the community spirit which Royal Mail used to be a big part of. Shame it will never go back to those days and Im hoping someone will take over what you do now and provide a better service.
    Oct 6th, 2022

  • Carys Hayward

    Went here today rather than the post office as I wanted to post a parcel with tracked delivery. Had some queries as Im not used to posting this way and the man who served me was very kind and helpful. Really appreciate the excellent customer service!
    Aug 21st, 2022

  • Alin Dumitrescu

    Disgraceful service!
    Apr 11th, 2022

  • Louise Franklin

    Service is good. Any parcels due that we're not home for are usually left in a safe place - if not we can easily pick up at the depot. The only complaint is that the postman leaves our gate unlocked - enabling our dogs to run out. But hopefully that has been resolved now, as it's now been reported.
    Mar 3rd, 2022

  • Craig Russell

    Only open for 2 hours a day and shut everyday before 10am. Then possibly open for 2 hours in the afternoon on odd days. Yet they won't leave the parcel with a neighbour and take it straight back to the depot if your not in. Some of us work and can't get there at the 2 hour time slot they're open for. Royal mail is becoming a bigger joke than hermes. Nothing royal about the service whatsoever, the Queen should be ashamed to put her title to it.
    Nov 26th, 2021

Read Our 5 Reviews

About
Royal Mail Group Ltd

Royal Mail Group Ltd is located at Abercarn Delivery Office, Prince of Wales Industrial Estate in Newport (Newport), Wales NP11 4AA. Royal Mail Group Ltd can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is Royal Mail Group Ltd located?

    A Royal Mail Group Ltd is located at Abercarn Delivery Office, Prince of Wales Industrial Estate, Newport (Newport), wls NP11 4AA


    Q What is the internet address for Royal Mail Group Ltd?

    A The website (URL) for Royal Mail Group Ltd is: http://www.royalmail.com/


    Q What days are Royal Mail Group Ltd open?

    A Royal Mail Group Ltd is open:
    Friday: 8:00 AM - 8:00 AM
    Saturday: 8:00 AM - 8:00 AM
    Sunday: Closed
    Monday: 8:00 AM - 2:15 PM
    Tuesday: 8:00 AM - 2:15 PM
    Wednesday: 8:00 AM - 8:00 AM
    Thursday: 8:00 AM - 8:00 AM


    Q How is Royal Mail Group Ltd rated?

    A Royal Mail Group Ltd has a 2.0 Star Rating from 5 reviewers.

    Hours

    Friday:
    8:00 AM - 8:00 AM
    Saturday:
    8:00 AM - 8:00 AM
    Sunday:
    Closed
    Monday:
    8:00 AM - 2:15 PM
    Tuesday:
    8:00 AM - 2:15 PM
    Wednesday:
    8:00 AM - 8:00 AM
    Thursday:
    8:00 AM - 8:00 AM

    Ratings and Reviews
    Royal Mail Group Ltd

    Overall Rating

    Overall Rating
    ( 5 Reviews )
    1
    0
    0
    1
    3
    Write a Review

    Ashleigh B on Google

    image I have nothing good to say about this depot, the staff here that cover the local area have been dreadful since the recent change especially! The staff doing the walks are rude, unhelpful and its clear how much they cant be bothered, they will literally complain and have a moan and groan about anything destroying the community spirit which Royal Mail used to be a big part of. Shame it will never go back to those days and Im hoping someone will take over what you do now and provide a better service.


    Carys Hayward on Google

    image Went here today rather than the post office as I wanted to post a parcel with tracked delivery. Had some queries as Im not used to posting this way and the man who served me was very kind and helpful. Really appreciate the excellent customer service!


    Alin Dumitrescu on Google

    image Disgraceful service!


    Louise Franklin on Google

    image Service is good. Any parcels due that we're not home for are usually left in a safe place - if not we can easily pick up at the depot. The only complaint is that the postman leaves our gate unlocked - enabling our dogs to run out. But hopefully that has been resolved now, as it's now been reported.


    Craig Russell on Google

    image Only open for 2 hours a day and shut everyday before 10am. Then possibly open for 2 hours in the afternoon on odd days. Yet they won't leave the parcel with a neighbour and take it straight back to the depot if your not in. Some of us work and can't get there at the 2 hour time slot they're open for. Royal mail is becoming a bigger joke than hermes. Nothing royal about the service whatsoever, the Queen should be ashamed to put her title to it.


    Overall Rating

    Overall Rating
    ( 5 Reviews )
    1
    0
    0
    1
    3

    Write a Review

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