Diamonds Estate Agents

Positive: Professionalism, Quality, Responsiveness, Value
Apr 29th, 2021

Absolutely shocking customer service. Was text half an an hour before viewing appointment, to be informed the property was sold. Clearly something going on regarding who bids on the property, as I had called twice previously to arrange a viewing but had no call back. Most definitely the worst estate agent experience I've ever come across.
Jun 12th, 2020

Me and my partner had two houses to sell and were amazed how quick we had sold signs up! With one selling in a week and the other in two days! The whole process went alot quicker than we could have imagined.
Mar 11th, 2020

Working with Diamonds has been fantastic, from the moment I walked in to now, getting an offer on my house. They are very friendly, honest and efficient. Shout out to Andy for setting things up and to Harry for doing the viewings, negotiating and now pushing the sale though.
Jan 25th, 2020

I dont usually write reviews but I want to warn everyone to be careful when using Diamonds (I specifically dealt with Harry). Harry was extremely misleading and unprofessional. Firstly, it took 4 days to have a conversation with him about a property (I phoned and enquired online multiple times). He said he needed to make some further enquiries so I gave him another week before contacting him again. He said he would get me the answers by the following day but I heard nothing. After looking back on right move I could see the property I was interested in was suddenly listed by Parkmans so I got in touch with them and they were super helpful!! They answered the phone straight away, answered all my questions in less that 5 minutes and didnt waste my time. Turns out the sale of the property was taken over by Parkmans 4 months earlier and they had sold it until the sale fell through and they reposted the listing. She told me Diamonds did not have the right to sell the property, their add should have been removed in October and she simply couldnt believe that Harry had lead me on. Im still unsure why Harry felt the need to waste my time and get my hopes up on a property that he couldnt even sell me but it seems as though he was trying to withhold Parkmans from selling the flat. Either way, I was mislead and its extremely disappointing.
Mar 1st, 2021