Lodge Dental - New Inn Dental Practice, Pontypool

Apr 22nd, 2023

The best dental surgery around!
Apr 15th, 2023

I'll start off by saying I have a severe phobia of the dentist, however when I had pain that was too much to bear I had no choice but to find a dentist. I called Lodge at New Inn and spoke to Mia, I explained my situation and that I was terrified of dentists and she was incredible, put me at ease and explained everything to me and even booked me an appointment for the very next day. My appointment was with Stephen who was incredibly understanding, we discussed my phobia beforehand and when it came time to be examined, the examination was carried out at my pace. There was no rushing or pressure, he just took the time that I needed and did the examination as gently as possible. There was no judgement, Stephen just explained my options and and what he had found. I've since had to go back for further treatment, and each time Mia has remembered who I am and clearly recognises my terror! As such she always makes conversation and puts me at ease. I'm not just saying this, but genuinely the fear of the dentist is subsiding with each visit, I'd highly recommend signing up if you're looking for a dentist. It's easily the best dental practice I've ever been to.
May 31st, 2022

Very good and thorough service, highly recommended. As a disabled client, I can't express how nice it was to have the whole team be not only understanding of my situation, but also anticipate my needs before I needed to ask. This is rare but appreciated!
May 22nd, 2022

Very highly recomended. All of the staff are very helpful, professional and friendly. I appriciate all of their help so far.
May 12th, 2022