The Pembrokeshire Holiday Company

The Pembrokeshire Holiday Company

Chamber Rating

4.6 - (8 reviews)
7
0
0
1
0
Read Our 8 Reviews

Chamber Rating

4.6 - (8 reviews)
7
0
0
1
0
  • Christopher Lomas

    We LOVED our stay with in Moylgrove, and exploring West Wales with The Pembrokeshire Holiday Company. The house we stayed in was warm and cosy (wood burner etc!) with great views over the surrounding area, and lots of nice walks from the front door. Emma & Meg were easy to communicate with and were very responsive and helpful. The little bays nearby were stunning - Ceibwr Bay and the coastline down to Pwll y Wrach is definitely worth it, as well as a trip to Mwnt (NT). We also loved Pwllgwaelod Beach where we saw seals regularly (in late August) whilst paddling out on our sea kayak and SUP board.
    Nov 9th, 2021

  • Edmund Caldecott

    I've just stayed at Abbey View, one of Meg's properties and I really couldn't disagree more with the previous google review. Meg was an absolute joy to stay with. We stayed at Abbey View for a month and she was always on hand to help out, responsive and thoughtful. I'd really recommend staying at Abbey View and with Meg.
    Apr 12th, 2022

  • Peter Evans

    We stayed at Church Cottage. Church Cottage is managed by Meg and Emma from the Pembrokeshire Holiday Company. We did not have a great experience with Meg and Emma.. Church Cottage was lovely. Possibly a bit smaller than we expected, but it had everything we needed. It was in a good location. To us, it did not appear well managed. I can see why they get glowing reviews from many guests. After you book a property with Meg and Emma you get a lot of emails with things to do and places to eat. These emails are nice, but they are automatic, set up in AirBnB. When we wanted to communicate directly with them, we found the experience less good. The personal touch is lacking! The shower didnt work. Meg and Emma were slow to respond. AirBnB suggested they would respond within 1 hour. (A setting configured by them.) We had no response for more than 7 hours. Initial first try was 10am on a working day. Only then when I tried again, this time near instantly. Meg seemed to want to deflect the responsibility onto others. Previous guests or the cleaners. Cleaners clean, and you seem to ignore your guests! Rather than intent to get it fixed, we were offered a plumber to have a look, if we like, if they can find one.. When you are staying for a week, a plumber to come and have a look, so he can come back a couple of days later with spare parts is not that appealing. Weve already waited a day for you to get back to us! We dont want to share our holiday with the plumber! The shower was fixed on our 4th day of a week long stay. It was broken when we arrived. There was also dog poo in the garden from previous guests. One of the sofas was missing a leg. The property was not as clean as we would expect for the price. Compared to other properties we have stayed in, we were disappointed. Meg owns a B&B across the road from Church Cottage. I find it odd you would not mention that to guests staying in a property you manage. That place was immaculate! Meg obviously does know how hospitality works! Get a guest book you cant tear pages out of and manage your AirBnBs like your actual BnB. Edit since your response: I find a few things interesting here. Firstly, as a property manager, you feel that your clock starts at the point you receive notification. Even if you are unable to receive that notification for a substantial period of time. As a holiday maker, when it comes to core items broken in a property, the time starts when my holiday starts. To me, if you manage nearly 40 properties, you should not be unavailable for such a long period of time. It is also interesting that you didnt go straight to lies and slander here as you did in response to my AirBnB review. I guess that was because you knew I couldnt edit my review on AirBnB.. Well, apart from suggesting you didnt leave us without a working shower for 4 days of our 7 day holiday. You did!
    Mar 1st, 2022

  • A P

    Staying at Henllan Cottage was an absolute joy - tucked away in a quiet cul-de-sac. It has a delightful garden, with a gate that opens on to a country lane which leads down to both a beautiful secluded beach and the stunning National Trust Coastal Path - offering breathtaking views. The accommodation is fabulous, beautifully appointed, fresh and spotlessly clean - plenty of space for six people to relax. We fell in love with the area, it offers something for everyone, whether you are very sporty and active, want to visit wonderful restaurants/pubs, historical landmarks, amazing beaches, or have just a quiet time away. We must re-book soon.
    Jan 6th, 2022

  • Alice Ryder-Smith

    We use the PHC every summer to book our holidays and they are a fantastic team! They go above and beyond for us every time.
    Nov 18th, 2021

Read Our 8 Reviews

About
The Pembrokeshire Holiday Company

The Pembrokeshire Holiday Company is located at The Old Vicarage in Nevern Community, Wales SA43 3BN. The Pembrokeshire Holiday Company can be contacted via phone at (753) 517-2998 for pricing, hours and directions.

Contact Info

  •   (753) 517-2998

Questions & Answers

Q What is the phone number for The Pembrokeshire Holiday Company?

A The phone number for The Pembrokeshire Holiday Company is: (753) 517-2998.


Q Where is The Pembrokeshire Holiday Company located?

A The Pembrokeshire Holiday Company is located at The Old Vicarage, Nevern Community, wls SA43 3BN


Q What is the internet address for The Pembrokeshire Holiday Company?

A The website (URL) for The Pembrokeshire Holiday Company is: https://thepembrokeshireholidaycompany.co.uk/


Q How is The Pembrokeshire Holiday Company rated?

A The Pembrokeshire Holiday Company has a 4.6 Star Rating from 8 reviewers.

Ratings and Reviews
The Pembrokeshire Holiday Company

Overall Rating

Overall Rating
( 8 Reviews )
7
0
0
1
0
Write a Review

Edmund Caldecott on Google

image I've just stayed at Abbey View, one of Meg's properties and I really couldn't disagree more with the previous google review. Meg was an absolute joy to stay with. We stayed at Abbey View for a month and she was always on hand to help out, responsive and thoughtful. I'd really recommend staying at Abbey View and with Meg.


Peter Evans on Google

image We stayed at Church Cottage. Church Cottage is managed by Meg and Emma from the Pembrokeshire Holiday Company.
We did not have a great experience with Meg and Emma..
Church Cottage was lovely. Possibly a bit smaller than we expected, but it had everything we needed. It was in a good location. To us, it did not appear well managed.
I can see why they get glowing reviews from many guests. After you book a property with Meg and Emma you get a lot of emails with things to do and places to eat. These emails are nice, but they are automatic, set up in AirBnB. When we wanted to communicate directly with them, we found the experience less good. The personal touch is lacking!
The shower didnt work. Meg and Emma were slow to respond. AirBnB suggested they would respond within 1 hour. (A setting configured by them.) We had no response for more than 7 hours. Initial first try was 10am on a working day. Only then when I tried again, this time near instantly. Meg seemed to want to deflect the responsibility onto others. Previous guests or the cleaners. Cleaners clean, and you seem to ignore your guests!
Rather than intent to get it fixed, we were offered a plumber to have a look, if we like, if they can find one.. When you are staying for a week, a plumber to come and have a look, so he can come back a couple of days later with spare parts is not that appealing. Weve already waited a day for you to get back to us! We dont want to share our holiday with the plumber! The shower was fixed on our 4th day of a week long stay. It was broken when we arrived.
There was also dog poo in the garden from previous guests. One of the sofas was missing a leg. The property was not as clean as we would expect for the price.
Compared to other properties we have stayed in, we were disappointed.
Meg owns a B&B across the road from Church Cottage. I find it odd you would not mention that to guests staying in a property you manage. That place was immaculate! Meg obviously does know how hospitality works!
Get a guest book you cant tear pages out of and manage your AirBnBs like your actual BnB.
Edit since your response:
I find a few things interesting here.
Firstly, as a property manager, you feel that your clock starts at the point you receive notification. Even if you are unable to receive that notification for a substantial period of time. As a holiday maker, when it comes to core items broken in a property, the time starts when my holiday starts. To me, if you manage nearly 40 properties, you should not be unavailable for such a long period of time.
It is also interesting that you didnt go straight to lies and slander here as you did in response to my AirBnB review. I guess that was because you knew I couldnt edit my review on AirBnB.. Well, apart from suggesting you didnt leave us without a working shower for 4 days of our 7 day holiday. You did!


A P on Google

image Staying at Henllan Cottage was an absolute joy - tucked away in a quiet cul-de-sac. It has a delightful garden, with a gate that opens on to a country lane which leads down to both a beautiful secluded beach and the stunning National Trust Coastal Path - offering breathtaking views. The accommodation is fabulous, beautifully appointed, fresh and spotlessly clean - plenty of space for six people to relax. We fell in love with the area, it offers something for everyone, whether you are very sporty and active, want to visit wonderful restaurants/pubs, historical landmarks, amazing beaches, or have just a quiet time away. We must re-book soon.


Alice Ryder-Smith on Google

image We use the PHC every summer to book our holidays and they are a fantastic team! They go above and beyond for us every time.


Christopher Lomas on Google

image We LOVED our stay with in Moylgrove, and exploring West Wales with The Pembrokeshire Holiday Company. The house we stayed in was warm and cosy (wood burner etc!) with great views over the surrounding area, and lots of nice walks from the front door. Emma & Meg were easy to communicate with and were very responsive and helpful. The little bays nearby were stunning - Ceibwr Bay and the coastline down to Pwll y Wrach is definitely worth it, as well as a trip to Mwnt (NT). We also loved Pwllgwaelod Beach where we saw seals regularly (in late August) whilst paddling out on our sea kayak and SUP board.


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Overall Rating
( 8 Reviews )
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0
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0

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