Hains & Lewis Solicitors - Narberth

A very poor experience of this firm. They made fundamental mistakes with first a power of attorney, then a will for an elderly relative. The documents were not checked and it took almost four years from the death of my relative to resolve the matter. It was only resolved with the help of another firm, a barrister and a judge. The documents created were never checked and senior solicitors oblivious of the mistakes when working with the will for probate. The senior people I dealt with were arrogant and dismissive. In all a terrible experience. I can only assume, from the positive reviews posted, that there are now new members of staff who are more competent. I have never received an apology for the mishandling of the case, and doubt I ever will.
Jan 6th, 2023

Very helpful receptionist
Nov 10th, 2022

Excellent
Jun 5th, 2022

Very efficient and always approachable.
Dec 24th, 2020

Well I contacted them by email, twice on the phone never heard back from them about an issue I wanted some help with, does not say much if they cant get back to you. Poor.
Jun 29th, 2020