Robert Street Surgery

What an absolute joke. Waited 30 mins on the phone in a position of 4 people, just to get an emergency appointment, only to be told they have no appointments available and to ring back in the afternoon. But yet I rang when they suggested to ring to get an emergency appointment .
Feb 12th, 2023

This place should be shut down. Worst surgery in Wales. Staff are rude. Certain doctors don't even read your notes, you are mis diagnosed it is an absolute joke this surgery and the NHS should be very concerned
Feb 1st, 2023

Good service and good staff.
Sep 7th, 2022

Can't understand the bad reviews at all. I've had three different appointments here. The surgery is so modern and clean. They have touch screen check in systems that are really quick and easy to use. They have an led alert screen that pings to call you into your appointment telling you which room to go to. It's clearly signposted so you can easily figure out where you need to Go. The max I've had to wait behind my allocated appointment time is about 5 minutes! All three doctors I've seen have been really friendly and helpful. My only tiny issue would be making an appointment on the phone as it always means I'm on hold waiting to get through for usually about 20 mins. Having said that twice out of the three appointments I've made on the phone I've managed to get same day appointments.
Mar 14th, 2022

Dec 9th, 2021