Family Matters Mediation

Mar 16th, 2022

Awful company, first mediation my ex partner has her say, got told the mediator said that we were too far apart and I never even had my say? Mediation is about 2 sides I thought!? Year after I came back to have a self referral, and took 4 weeks to check if I can get legal aid? Hardly any contact and can't even book an appointment until they find out if I'm even eligible, awful if time is of the essence. How can they work like this!? Use the mediators in Cardiff instead. Effortless.
Apr 4th, 2021

I have dealt with Family matters on a few occasions and every time they have been massively helpful, polite, professional and patient. They are always quick to respond and clear with explanations. They are down to earth people making a daunting experience less anxious. I honestly believe they genuinely care for all individuals involved. I felt I was treated as an individual and not as just a job / tick box exercise. I cant thank everyone at family matters enough for the all round service Ive received at such difficult times. Thank you.
Jul 28th, 2020

Mar 16th, 2020

Not that I ever thought I'd need these services ,but they have helped my daughter .
Dec 18th, 2018