Shabby Chic Beauty

Service: Hairstyling Critical: Professionalism, Quality
Apr 27th, 2022

Shambolic, disastrous booking system. Third time now where I have booked online to then go to the salon to then be told it cant be done cause the booking didnt come through, or the room is already booked. Never come across a salon like it. If they dont want to offer a service, dont run the business! Waste of time and energy for the customer. Shocking! Let someone else have the premises who can actually manage and offer a professional service.
Apr 19th, 2022

Services: Makeup services, Hairstyling, Manicure Positive: Professionalism, Quality
Mar 7th, 2022

My daughter had a disasterous 1990's stripey hair colour here 3 weeks ago, which was nothing like the picture she asked for. If I could give this place Minus stars I would. They didn't do a Patch test beforehand! The colour was applied by an experienced stylist (Apparently - the owner or more senior staff member??). Afterward, I complained via Instragram about the end result and our dissatisfaction and as I write this review - I have not even had so much as an acknowledgement; even after 3 weeks- shocking and unprofessional! I can't believe they have not read our message. I bet they have read other messages from customers asking questions or making enquiries. Why have an instragram page posting pictures of "Beautiful results" and not do anything with customer feedback?? We eventually sought advice from a PROFESSIONAL SALON who advised that there was a TECHNICAL failure in the application of the colour - she has evidence of colour seepage from the foils. See pictures for Seepage and of course the 1990's Stripes on top! I'm not one to complain but this is an experience like no other; awful and one I'd say to others please AVOID at all costs. We had to pay to have this fixed elsewhere. Poor customer service, no professionalism. Service: Hairstyling
Oct 16th, 2021

Service: Hairstyling Critical: Professionalism, Quality
Sep 3rd, 2021