Barchester - Hafan-Y-Coed Care Home

My mum currently resides at Hafan Y Coed and we as a family couldnt be happier with the care and commitment shown to her by all the staff. Mum enjoys participating in all the activities that are on offer and has also made some good friends since coming here.
Nov 20th, 2022

It was a very difficult decision to make when the time came that I could no longer care for my mother at home. But from the first assessment at our home I was made to feel confident it was the right decision. Everyone has been so caring and supportive. Four weeks in, my mother has settled in and appears happier than she has been in a long time. In retrospect it must have been quite a lonely experience with (mainly) only me for company. The staff at Hafan y Coed are very professional and friendly. There us always something going on to entertain the residents, and it is a delight to see. I am also made to feel welcome and the activities staff keep in contact with me via photos and messages about Mam which do wonders to reassure me she is being cared for in the right place. To Sarah and all your staff ... a very big thank you! You are all brilliant!
Nov 7th, 2022

My Mum fought against leaving her own house, but she settled very quickly into Hafan, and is very happy there. The staff are absolutely wonderful, the ethos is amazing, and they really do put the care into care home. Mum smiles much more now, and I know she is well stimulated, looked after, fed delicious meals, treated with respect and love (she even gets her nails done!)
Nov 7th, 2022

My wife moved to Hafan y Coed in May 2022, suffering amongst other things from severe dementia. She had been in hospital for 7 months receiving treatment for problems primarily associated with her dementia. We had been married for 52 years and I wanted her to come home, but it was clearly impractical for her to do so. It was a very difficult and painful decision to come to the conclusion that she should enter a nursing home. All I wanted was that she should not suffer. After 6 months, I now know that it was the right decision and the right choice of home. Every member of staff has been kind, caring, and considerate, and that includes housekeeping, laundry, maintenance, administration, activity organisers, carers, nurses and management. The staff and management seem, without exception, to be dedicated to the wellbeing of the residents and providing a friendly, homely and welcoming atmosphere. The home is very clean and well maintained both inside and out. A wide range of activities for residents are arranged and everyone encouraged to participate, if they wish.The layout and facilities of the home allow communal activities and privacy where desired. I have been welcomed to visit the home and spend time with my wife as often and as long as I wish, and to date have not missed a day. The home encourages nominations for employee of the month. I find this difficult because almost everyone at this home deserves recognition for the hard work, dedication and positive approach they display. To pick out an individual is difficult because of the daily instances of kindness and going the extra mile shown by the staff. My wife has settled into the home better than I expected and she now treats it as her home because of the kindness and care shown by everyone. Thank you all, you demonstrate the best side of humanity.
Nov 5th, 2022

Sep 11th, 2022