First Choice Energy Ltd

I've suffered with damp in our house for many years, so bad that our ceilings, floors and walls had gone mouldy. I'd read about cavity wall insulation making houses worse off, i had our insulation installed over 20 years ago and my house has just gone from bad to worse. I googled for cavity insulation extraction as this was the only avenue left to go down to resolve the damp. FCE (first choice energy) were the first to to be listed. Reviews were excellent so I carried out the online survey to see if i would qualify. I was over the moon with the customer service, 20 mins after completing the survey the company called me back. Absolutely delighted! A week later FCE came to the house to check the insulation. They were so thorough, drilled a few holes in the outside wall and then showed on me on camera what had previously been installed. I was horrified at what I saw. The original. Company hadn't done there job properly, the cavity insulation had broken down and the rain was able to get in where they'd made the incision in the wall ( they hadn't patched it back up properly afterwards). I was gutted all that money spent years ago had been for nothing. FCE also carried out a moisture test inside the house, where the walls were extremely wet. The moisture reader was off the rictor scale. My walls were so wet that the wallpaper is falling off in sheets, clothes in wardrobes had gone mouldy. It's soul destroying. Enough was enough and i just needed it to be extracted. FCE gave me a very reasonable quote and attended 3 weeks later. They took 1 full day to extract the entire insulation and what an amazing job they've done. The guys were very polite, grafted hard all day and cleaned up afterwards too. You'd never had known they'd been here. Ive been advised it can take a while for the walls to dry out completely and advised on other processes to take to prevent anymore damp in and around the house. I cant wait to see the final outcome and look forward to live in my home without the worry and stress. Thank you FCE. I highly recommend you to everyone.
Dec 3rd, 2021

We can't believe how quick this company helped us from the first call to the installation of a new boiler and loft insulation. Steve ,Aaron and team where fantastic always polite and very helpful. It was a pleasure to have them here and we can not thank them enough Thank you Angela and family Service: Heating system installation
Feb 22nd, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Heating system installation
Aug 19th, 2022

My elderly parents home had been all but covered with damp and mould for the last two years because of the soaking wet insulation that they had. First choice energy were the only company to not try and scam my parents out of ridiculous amounts of money for insulation removal. The surveyor was friendly and efficient, and they had it removed within 2 weeks the boys doing the removal were so professional and friendly too!!! The damp and mould is now clearing up, thank you so much to everyone involved with First Choice Energy!!!!
Jan 2nd, 2022

Really good job done by the boys removing old cavity wall insulation from my one of my properties. Quick to response when I reached out to them and Steve surveyed the property the same day. Already the damp problems in my house have improved massively. The team went the extra mile to make sure everything was done correctly and even washed down the windows and doors. Will definitely be using first choice energy in the future.
Dec 16th, 2021