West Shore Surgery

Been in this surgery for 45 years am disgusted in the way I've been treated being forced back to work because the doctors says your okay apparently I've had several incidents with them this is all because I asked for a face to face lots happened after that even when in tears the other day on phone they said my appointment had been cancelled which meant no sick note then 10 minutes later rang back to say they had one I do not believe we need to tell the receptionists every detail but if you don't they won't give you time of day we'll gone to mostyn house now the only decent person who does her job is Sam so thank you too her
Jan 27th, 2023

I would like to thank Trish (Receptionist) for her helpful and excellent advice today. My husband has been taken ill on holiday here and without her help and liaison with our home surgery to get the medication he needed, we would be wasting an A&E appointment at Bangor.
Jul 25th, 2022

Thankfully I am registered with Mostyn House. Yesterday I called, had a consultation over the phone then saw a doctor, both within a few hours of calling. This morning blood tests taken. Full marks. The rest of my family are sadly with this practice. It's apparent that they are highly resistant to seeing anyone. 'There are no doctors here', is the retort from the receptionist. The other members of this household are reliant upon A&E and the pharmacy. Do not register here.
Jun 29th, 2022

Just been down to West shore surgery 1.15pm ish for my repeat prescription for antidepressants the unhelpful,miserable stonefaced receptionist could plainly see me waiting and made sure she took her time to come to "the window" looked me up and down(how rude and judgemental)if there's one way to send my anxiety through the roof she is it ,she was very unhelpful and left me wondering if I'd even get my prescription,what a difference from last month when the lady was so great and helpful I had my meds within a couple of hours.
Apr 25th, 2022

Feb 24th, 2022