Boots

The top of stores.. you can find everything..
Jan 5th, 2023

Dec 29th, 2022

Poor service if you can call it service on the pharmacy counter. Rarely any staff , surly staff even abrupt. Why is there never a staff member to serve over the counter medication? It really is easier to shop elsewhere.
Sep 16th, 2022

I have had my prescription delivered to this Boots for months and until the last few weeks I experieneced no problems but the last few visits were so catasptophic that I am considering changing pharmacy. My prescription has been laying around for days. Previous visit I was told three times to come back 'in few hours' so the last time I sent my partner there since I was boiling and didn't want to cause a scene. He told me that the pharamacist made him wait over 20 minutes and then implied that I should order my medication more in advance so we don't have to wait up. I ordered it 8 days before I was due to run out which I consider very reasonable. Today, I went there again and was informed that they simply didn't have that prescription at all. Logically, I went to my GP to solve the matter since I call up a week ago and was informed that the prescription was sent to the pharmacy last Wednesday. After I returned to the pharmacy I prescription was miracously found but guess what. I would have to come back in few hours (it was just one box of medication this time). I didn't even comment on them sending me on a quest. I asked why I cannot just wait, I was there, medication was there, pharmacist was there... I got a sarcastic comment and expect nothing less than to be told to come back later in a minute.
Sep 3rd, 2022

Update 2022. Sadly I have had to review boots again and this is not down to the staff, its clear that they want more profits because not only did they stop free deliveries but recently stopped the blister packs for medication that so many where depending on and because of this after so many years of being with them I have left to go to Lloyds pharmacy. Bitterly disappointed at there superiors and hope that they will lose the support of there loyal customers. Update, since our great pharmacist left this store things have gone from bad to worse. Its near impossible to speak to them by phone, they never pick up, so it will be even worse in the summer, I have also had medication missing that I was not even told about and was delivered a week late. This service is not good enough and needs improving fast. Excellent service and rarely have trouble getting through on phone. they sell all medication and lots of make up for women. Also baby clothing and much more. Free parking for 3 hours and plenty of disabled parking. Update 11th April 2019. There has been a massive improvement over the past few years. Staff are very helpful and helped me many times when my GP surgery have not done things right. Lovely staff and happy that I am with them on a permanent basis with medication. Thank you for your great service.
Aug 8th, 2022