Hertz - Holyhead Port - Meet & Greet

Set your GPS to the Port of Holyhead car park on Turkey Shore Rd to find the Hertz drop off. There are 4 Hertz spaces on the right side fence, towards the back. From the lot, go inside the terminal and on the left is the Hertz counter. If youre doing an after hours drop off, the key box is on the left of the counter, mounted to the wall. It took us a bit of wandering to locate since neither location pin was correct. Hope this helps!
Mar 25th, 2023

The drop off parking bays were difficult to find and having found them there were no directions to locate the key return box in the terminal building. A simple sign explaining where to find this key return box would be very helpful particularly for those who are late for their ferries!
Jul 20th, 2021

Picked up daughter from station train on time
May 15th, 2021

I would like to say that the standard of care that the young lady should me was out standing. I'm sure her name was Sue yes I'd like to give her the full 5 stars
Mar 10th, 2020

I rented a car from the Hertz Holyhead branch for 24 hours. Several days later I received an invoice incorrectly stating that there were missing accessories from the vehicle and overcharging me by 50. The invoice did not state what the missing item was or why I was charged, and no one from Hertz flagged their mistake. After I rang both Hertz central customer service and the local branch location, I was informed that "I had been overcharged by mistake because someone in the office pressed the wrong button" and that I would receive a refund promptly. Several days have passed and I still have not been refunded, nor have I received any sort of formal apology for what appears to be a subtle but obvious attempt to blatantly overcharge unsuspecting customers. All in all, this was a terrible rental experience and I have been thoroughly unimpressed by the customer support I have received.
Feb 18th, 2020