Wales Doctor

Trying to get through to this surgery took nearly 60 mins and then someone answers who was very unprofessional and needs to be retrained..I managed to speak to the doctor ... more

Awful doctor,bordering in negligent

Phone lines not open until well after 8:30 a.m., I don't mind being placed in a que but to have an automatic message saying the person you have called is currently busy i ... more

I have been with this practice all my life and have never been disappointed until now, I was on the phone for 2 hours being told I was next, and then after 2hours they hu ... more

Staff at this surgery don't care about you your health or anything. I phoned for 3 days to get any appointment. On the third day I said it was an emergency. The doctor wh ... more

This gp surgery is so dangerous. Complete lack of compassion from nurses and reception staff. Impossible to get a appointment, always told call back tomorow call back tom ... more

There all sat in the back room chatting drinking tea I've witnessed them just put the phone down or they just ignore it an watch it ring.. If u manage to get through expe ... more

The worst. Want you to call at 8 to make appointment but you try 347 times and still cant get through! Have been dialling non stop for an hour and twenty this Morning and ... more

Absolutely shocking. I always wait over an hour to get through and it either cuts off or I'm told to ring back the next day. Then the same thing happens. I have health co ... more

Appalling attitude towards mental health, would give 0 stars if I could. Left my schizophrenic friend without medication with no warning of this even being a possibility, ... more

Whole system is very frustrating

Moved to this area in June and had to use this doctors surgery, its awful the app doesnt work half the time and when you ring they tell you its emergency only? Isnt a hos ... more

Useless doctors that dont listen or care about your input. Needlessly suffered SO much at the lack of empathy and duty of care that this practice offers. AVOID AVOID AVOI ... more

Very Ignorant practice manager and awful doctors

I've been trying to book an appointment for my daughter and reception advised me I need to call at 8 am on the day. I've been trying to call since 8 am lines were busy fo ... more

shocking service can not get past reception if the receptionist's think it is non emergency. They do not involve doctors, they decide. I am getting worse, can not get to ... more

Registered with this surgery a few months ago and its been a nightmare. Very rude staff. Calling for 3 consecutive days and each time was told a doctor would call me but ... more

Polite staff

Can anyone help me and tell me where you can find doctor's appointments website? Apparently there is on internet, choose a day and have a visit. Because phones, and even ... more