Wales Doctor

I have mental health issues and my Dr Nicola Vaughn has been incredibly kind. Always remembers me and tries her best to help.

Rather cold and abrupt attitude from the surgery telephone receptionist. Not helpful at all.

Been in this surgery for 45 years am disgusted in the way I've been treated being forced back to work because the doctors says your okay apparently I've had several incid ... more

No stars! This surgery wants shutting down!! Completely useless . Don't seem to know what they are doing. Cancer patient won't send someone to help give him medication. R ... more

Useless... 1 year on still Useless

Nope.

Im writing this review as although I understand the complaints in the other reviews my previous practice was far worse, Dr Harrikumar was incredible when i had covid and ... more

They say thay open at 8am been ringing since 8am!!! But no answer these receptionist take the piss never answer the phone and then when they do decide to answer they say ... more

I got accused of raising my voice when I asked if I was being refused medical help. My voice was not raised, but it's a good way to get rid of a very ill caller. NHS? No ... more

This surgery is the old sway rd surgery and has always been part of new cross and clydach etc.They made such a mess of the old practice that they had to give it a new nam ... more

Ive been with this surgery from birth (nearly 40 years) and Ive decided to change and register elsewhere now. Its very difficult to see a doctor and even become a challen ... more

Extremely wonderful staff working in tough conditions. Absolutely hats off to them all. They are the best GP practice I've ever had.

Far too difficult to get an appointment on most occasions. When you get an appt the staff are generally excellent but it's too difficult when you really need to see a doc ... more

Surgery itself is very comfortable and well kept. The staff have always been super helpful and friendly every time that I've been. The phone system is absolutely shocking ... more

Always accessible, kind, compassionate and professional.

Nothing really to complain about to be honest. Waiting room is small and clean, receptionist was lovely and cheery. I was lucky enough to get an appointment for gender se ... more

The best in the surgery. By a looooong shot

Always great the member of staff and nurse are amazing people thank you

Shocking service I've had nothing but trouble with my prescription for the last 6 months.

My father became very poorly whilst residing in a local care home and sadly passed away. The care, compassion and prompt attention that Dr Rehman and Dr Shamas showed my ... more

Great surgery. Ive never have any issues booking appointments and our Dr (Dr Baker) is so empathetic and lovely. Parking is sometimes tricky but other than that the facil ... more

Shocking treatment couldn't get my son a appointment in the doctors being told to do e consult. The e consult was saying he needed to be seen, for a receptionist to tell ... more

Utter shambles, unless you are on the death bed they don't care

Utter shambles, unless you are on the death bed they don't care

Rudest receptionist I've ever had the displeasure of dealing with, I've heard it from three different people but experienced it for myself today and my goodness, she's is ... more

Doctors and nurses are faultless but receptionist are not helpfull, grumpy, rude and talk as if they are running out of time. Need to work on mannerism and employ people ... more

Can't get through on phone !

Needed a hip replacement urgently, lady on reception couldn't do it. Not happy

Doctor are good but the one receptionist are rude she don't knw how to talk to patients she should not be there

Very disappointed with the services and lack of compassion I this surgery. The receptionists think that they have made it in life and that they have the authority to talk ... more

Tried to get an appointment for weeks. Could never get one. Dont waste your time.

I think this is a fantastic doctors surgery I have always found the reception staff polite and very helpful, every time I have had needed to speak to a doctor they have c ... more

Helped me out as I was working in Brecon...away from home. Fast response

Tried to register our 7 month old daughter to this GP as weve moved out the area boundary from our previous practice. My girlfriend called up and was asked to bring in an ... more

Nearly ended up dying because of this surgery and its lack of help in a diabetic emergency, beyond useless and deserves to be closed down- apart from a very select few st ... more

Fantastic service from senior receptionist Jackie and the doctor I had my appointment with, Thank you

Sorry for having to report this but care from this surgery extremely questionable especially given the seriousness of hard fought for diagnosis of serious illnesses.

Fantastic Surgery. All staff are very professional and approachable. Hayley leads a dedicated team of administrators. The Doctors and nurses are second to none.

You cant call this a GP Practice its not fit for purpose

Never answer the phone and when the do they are no help at all

You struggle to get an appointment

Appealing service. I have to take a day off work each month now just to order my prescription because they do not take phone calls anymore even though my pills are life o ... more

Really poor service hardly can book an appointment or speak to a doctor place is getting worse pharmacy staff at Wells Sharon is racist

This surgery needs a serious investigation from Betsi Cadwaladr. The level of service is disgusting. How can they loose patients medical records who have been patient wi ... more

The communication skills on reception needs to be looked at.

This surgery needs a serious investigation from Betsi Cadwaladr. The level of service is disgusting. How can they loose patients medical records who have been patient wi ... more

Park House Surgery, as far as Doctors' Offices go, is stella. There's seats, so you can sit down, if you want to. There's like, a crazy contraption of interconnected wire ... more

I've been with the doctors nearly 3 years I've never known a doctors like it the receptionist need to learn more about depression and anxiety they also need to learn man ... more

Doctor Ding! Best new Doctor we have had in surgery for a long time. Time for everyone