Fly Wales Air Charter and Flying School

My son had naver been flying befor ,he love it tho ,this was for his 21 birthday present we went went wednesday just gone and had amazing time the staff were so helpfull and frinedy too when booking and down to earth ,we did the one hour flying and will 100% be doing in the next year or two just like to say a very big thankyou too them all and the man who did the flying with was so kind too us and look after us all the way up there and let us go were we wanted to go so a big thankyou to him too xx
Feb 20th, 2023

Highly recommended. Great service. Helpful and knowledgeable staff.
Jun 12th, 2022

Not a very good experience and this is why. I rang up to enquire about a pleasure flight as I saw on there website that there is a weight and height limit for a 2 seater aircraft. I told the man on the phone that I was planning on booking a one hour pleasure flight but raised my concern and he said it will not be a problem you will be able to have a bigger aircraft which holds 4 people and asked me to mention it at the time of booking. A few days later I then rang to book the experience and spoke to someone again about needing a bigger aircraft which they said was fine and not to worry. We arrived today at the airfield only to be told that the pilot cant take us both on our flight due to height and weight, its only possible to take one of us. I told the man that I rang twice raising my concern and told it was absolutely fine and not to worry. He then replied and said they should of asked for your weight which they didnt. The man showed no sympathy and just gave us a refund! I think fly wales need to change the information on there website and not mislead paying customers.
Jul 11th, 2022

Mar 3rd, 2022

Very accommodating and friendly
Feb 5th, 2022