LloydsPharmacy

Absolute pleasure The staff go above and beyond to be so helpful and friendly and professional. So glad we chose this pharmacy. We have been so lucky.
Mar 13th, 2023

Feb 25th, 2023

Absolutely appalling customer service!! My grandparents were screamed at by staff members as they wanted to stay in the car as they are self isolating due to still being frightened of covid due to losing so many family members recently. A lovely young girl in the nigel Williams pharmacy helped them by calling around for the medication that they required and explained that they were self isolating and were not contagious however upon arrival of this pharmacy they were treated disgustingly and were screamed at for being infectious!! They were also told that they could just buy Calpol instead of having the paracetamol solution on prescription as they are the same thing when in fact Calpol is half the strength of the paracetamol she required! The appalling service took over 40 minutes, in which it was then thrown in the boot! my grandmother was upset and disheartened by the service here and swears to never return and wouldnt recommend to anyone!!!
Jan 25th, 2023

I was in this pharmacy 6th June about midday the lady behind the counter really helped me out and saved me substantial money on some items I bought. A different lady did the same this a few months back, it's the place I always go now it worked out better than asda for my products and that is unusual. Good to see some competitiveness in hard times and a big thanks to the staff. Your not giving away money by helping with discounts your gaining customers because I drive all the way from the mumbles to come here. This should be a example to all retail businesses it's tough times for all of us so work together.
Jun 7th, 2022

Always a warm welcome and great service, in particular Diana. Goes above and beyond to deliver great service
May 6th, 2022