Rowlands Pharmacy Conwy Castle St

All the pharmacist assistants who work here are lovely and very helpful.
Apr 18th, 2023

Asked how long the prescription for my son would be. Told 5 mins so I decided to wait. TOP TIP. Don't politely sit on one of the chairs (unless you have to!) as they can't see you and forget about you. Hover in the way by the counter like others seem to do. I had to go up and ask if it was ready...25 minutes later....which it was...just sat there waiting for me!
Mar 14th, 2023

I stress do not go on their automatic prescription service Twice now I have had to go 3 days without medication because the pharmacy has not called for my prescription for it to be ready on date medicines were needed to be restocked Causing 3 days of severe anxiety and blackout Stick to the old method hand in prescription yourself
Feb 19th, 2023

Jan 15th, 2023

I've looked at the other reviews and find this really unacceptable. I can understand staff are doing their best to provide a decent service, and short staff must create extreme pressure for them. As for my circumstances, my monthly prescription should have been ready by Tuesday gone. I still haven't received any info to pick them up. Today I took my last dose of anti stress tablets, and the suspense is going affect my coping mechanism, and fear my reputation becoming a danger to the local community. What can be done?
Nov 15th, 2022