Conwy Strollers

Buyer beware, bad experience. Would have given zero stars if I could. Bought some nice boots as a Xmas present. Told they don't give gift receipts. Unwrapped Xmas day, needed a slightly bigger size. Contracted covid for Xmas so couldn't return to shop until self isolation finished. Shop staff fine, but owner didn't want to know. Just stated they had a 5 day return policy, so no swap, no refund for a pair of 62 pair of boots. Avoid if possible.
Feb 15th, 2022

Visited this shop when touring North Wales. Very friendly, helpful staff & so many pairs of gorgeous boots. ( I have an unhealthy love of boots!). Obviously I left the shop clutching a pair and would definitely recommend
Dec 31st, 2022

Very similar experience to another customer review 4 months ago. Younger lady friendly, older lady unfriendly and unhelpful. My elderly mother was looking for alternatives to slippers, she would have happily paid their prices had she been assisted more , in fact she was told they had nothing more they could offer her! They've only got 2 stars because of the friendly lady else I'd have given 1 star for just being open
Dec 21st, 2022

Not especially helpful. The younger lady was pleasant, the older lady quite abrupt. Neither suggested alternatives so guessing the tourists keep things going without good customer service. Shop had a reasonable selection but limited sizes
Aug 13th, 2022

I've been a regular customer here but my daughter who has epilepsy and special needs wasn't being perfect but the women that served us, who knew our daughter, was very short with us. Didn't want our custom. We won't be shopping here again. I try and support small businesses but if they cant be bothered to accommodate people with special needs and give us good customer service why should we bother. Also not good if you are disabled as their are boxes of shoes in the doorway so no access for wheelchair users.
Mar 3rd, 2022