J. W. Jones & Son

Heating system decided not to work! A phone call to J W Jones and an engineer came to the house. Problem identified and a new part fitted. Good telephone manner and excellent service by the engineers attending the house.
Aug 3rd, 2021

MY boiler fan broke, hence boiler would not start. I live local and phoned them up. They sent an engineer out the same day. Fixed within a couple of hours of phoning them. Great service, will get them to service my boiler before winter.
Jan 5th, 2023

Initially what seemed like a nice company and people. However failed to fix a problem which was initially called out for - not a big issue as the solar install was inherited with the house. Was promised support, in the form of the owner promising to investigate and source a replacement. Never heard anything back, despite chasing. Asked for a quote in June regarding a complete install of an air source heat pump. Quote never received. Chased via phone and emailed twice, but never received anything. A big let down and disappointment as the workers and owner appeared to be polite and professional.
Nov 25th, 2021

Thanks for an extremely quick response to my problem boiler this morning. I telephoned you at 9.30am. Your engineer arrived at my home at 11.30am. Problem immediately diagnosed. Replacement part (on the van) fitted. Job done.
Nov 21st, 2021

We had our boiler serviced before moving house. After my enquiry an engineer was put on the job the next day and turned up on time. He was professional, polite and efficient. I would highly recommend this company and will certainly use them again in the future.
Aug 8th, 2021