Dragon Security & Electrical Ltd

Jan 6th, 2023

Services: Security cameras, Security system installation Positive: Professionalism
Nov 26th, 2021

Positive: Professionalism, Punctuality, Quality Service: Security system installation
Sep 11th, 2021

We are extremely pleased with the service provided by Dragon Security. From the first contact we were struck by how friendly, helpful and customer- focussed the staff are. The install went ahead exactly as planned with the installer arriving promptly. The work was done quickly and cleanly with the installer then taking all the time needed to answer all our questions and ensure that we were happy with how to use the equipment before he left. Frankly it has been a refreshing change to be able to deal with a company that is so obviously invested in the long term satisfaction of its customers. For that reason we would highly recommend them and will continue to use them for ongoing servicing and any future security upgrades. Service: Security system installation
Jan 3rd, 2022

I would take the one star away if possible . My wife got us a quote which in itself was a bit on the steep side, but we decided to go with it until we were informed we would have to sign a contract, and the stumbling point and unprofessional part was we would have to put up a 50% deposit which would be 1000 plus. It rang all sorts of danger bells with myself as I owned my own roofing company and not once did I ask any customer, or anybody I had given a quote to, for a deposit of any amount let alone50%, this is a company to stay well away from in my professional opinion. O W Sinclair, Since I posted this review the owner of Dragon security and electrical has phoned my wife to say that the deposit was, and I quote" insurance for us incase they were to go bankrupt" he is now saying something else with his reply to my review? We have also had a quote from a company from Wrexham, the owner of that company Detterant security systems, drove down to my property on a Sunday and walked round the property with me and spent the time to find out all about the property and our perticular requirements. The quote I was given by Dragon security and electrical was done off a photo of the property and no questions such as is it a stone or brick property were asked, which if they were I would have told them it was a stone property, so the unprofessional statement is solid and true. I suggest you accept the review and stop digging. O W Sinclair
Apr 5th, 2021