Rysseldene Surgery

This surgery needs a serious investigation from Betsi Cadwaladr. The level of service is disgusting. How can they loose patients medical records who have been patient with them for 16 years! Doctors are incredibly rude and unprofessional I will be making a serious complaint. The surgery isn't fit for purpose with extremely rude want to be Doctors aka receptionist.
May 3rd, 2023

The jury is out.
Apr 30th, 2023

We had to visit here for my daughter for an out of hours appointment late in the night whilst on holiday. The care received was absolutely outstanding. The Dr went above and beyond and is by far one of the best Dr's my daughter has seen. He was thorough, polite, caring, and just a lovely person. The centre took us 40 minutes to find as the satnav was telling us we had arrived when we couldn't see the building which had to be accessed up a side road and then turn again, but we didn't see any signs for this. (The satnav incident is not the fault of the surgery, but just in case anyone else finds themselves in this situation late at night, in the dark and highly anxious trying to find the place)
Apr 28th, 2023

Apr 7th, 2023

Charlie the nurse, has been fantastic today, so caring and friendly. My daughter who is usually apprehensive and shy in a clinical environment, felt relaxed and at ease immediately. Great triage service this morning too. The receptionist was helpful, thorough and very sincere. I can't fault the care my daughter received today.
Mar 17th, 2023