Caritas Surgery - Coedpoeth
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Hours
Chamber Rating
-
Sharon247
Jul 11th, 2022 -
Rachel
Apr 2nd, 2023 -
mark williams
Jan 11th, 2023 -
Grant Rogers
Oct 27th, 2022 -
John Rambo (BiggerBoss)
Sep 2nd, 2022
Contact Info
- (197) 872-0450
Questions & Answers
Q What is the phone number for Caritas Surgery - Coedpoeth?
A The phone number for Caritas Surgery - Coedpoeth is: (197) 872-0450.
Q Where is Caritas Surgery - Coedpoeth located?
A Caritas Surgery - Coedpoeth is located at Smithy Rd, Coedpoeth, wls LL11 3NS
Q What is the internet address for Caritas Surgery - Coedpoeth?
A The website (URL) for Caritas Surgery - Coedpoeth is: http://www.caritassurgery.co.uk/
Q What days are Caritas Surgery - Coedpoeth open?
A Caritas Surgery - Coedpoeth is open:
Tuesday: 8:00 AM - 6:30 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 6:30 PM
Q How is Caritas Surgery - Coedpoeth rated?
A Caritas Surgery - Coedpoeth has a 3.5 Star Rating from 10 reviewers.
Hours
Ratings and Reviews
Caritas Surgery - Coedpoeth
Overall Rating
Overall Rating
( 10 Reviews )
Rachel on Google
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mark williams on Google
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Grant Rogers on Google
I like the fact that I can request prescriptions/alterations to my medication via email and you actually get a timely response and informed on when these emails have been passed over to a doctor for review not left hanging around wondering if your email is sat in a long queue.
I have never encountered (to date) any problems with any of my prescriptions not being sent over to the pharmacy. I also like that the pharmacy sends you a text message to let you know your medication is available to be collected rather than the "sorry it's not been received yet response" which is reassuring that the surgery and pharmacy have a clear line of communication. I know millions of us have experienced extreme frustration in this with other places.
They have always been good to help me with my on going medical problems. They have never refused me an appointment if I have asked for one urgently. They do their best for telephone triage if they can.
I fully support the use of the "My Health Online" app to be able to get alot of things done without having to jam up the phones when I need to make a request for an appointment which gives flexibility to chose the times and dates more freely (subject to availability) and having the option to select the GP or Clinician required having this app in my view is great to enable the reception staff to keep phone lines free for others who might struggle with technical applications or for those who may want to discuss their requirements over the phone. Nobody enjoys being on hold.
Sometimes the parking can be abit hit and miss but that does not reflect the standards of the practice. Inside the surgery it looks very clean and a safe distanced environment. Unfortunately not a great deal of privacy is available at reception to discuss anything as the waiting room chairs are immediately behind you so nothing can be discreet but I'd probably write it down if it was that personal and hand it over to them or again, send an email.
Hand sanitiser in the main entrance has once or twice been empty which maybe just needs a closer eye on but thats my own personal preference.
As a whole to date, I fully respect this surgery and its staff for the hard work and effort it provides it's patients and I do feel safe being with them.
Please note all of my feedback is about the Caritas surgery at Coedpoeth only. I have never been to the Cefn Mawr branch to provide any feedback.
Hope you found my review helpful and informative. :)
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John Rambo (BiggerBoss) on Google
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Sharon247 on Google
It is impossible to get any sense out of anyone. My husband had so many problems with misdiagnosis and miscommunication that we have now registered with another practice.
The worst thing was the very rude and extremely hostile response he received from one of the partners when he all he was trying to do was find out why he was persistently being given conflicting information about his health problems. The stress these people caused was unbelievable. This place is an absolute disgrace. It is such a relief not to have to deal with them any more.