Beauty Boutique

Just wanted to say a massive thank you to the team. Booked a pamper party for my daughter and friends for her birthday and it was amazing. They had exclusive use of the salon for 2 hours of pampering. They left thinking they was the bees knees.The balloon card and sweets was lovely little touch too. Thank you for making a little girl feel like a princess on her special day
Mar 28th, 2023

Service: Massage
Jan 25th, 2023

I came here for the first time with high hopes. I have naturally, extremely long and healthy nails. The lady who did my nails, was extremely lovely.I came in for a removal and gel. However, she filed, filed and filed abit more until my nails were paper thin and raw. There was no use of acetone or the usual procedure. I flinched and felt extremely awkward. Im now left with weak, short and sore nails. Ive luckily had them removed in the proper manner and have had to let me nails grow. My nails snapped, after about 5 days and are sore 2-3 weeks on. I dont like writing reviews etc but my experience here was so bad, I would hate for anyone else to experience what I have. I now feel nervous about using a salon I havent ever used before. Service: Manicure
Jan 7th, 2023

Went for a manicure and pedicure as a treat. The young girl who did my treatments was very unexperienced and instead of being left with lovely painted nails I was left with over layered varnish which didnt dry properly and was ruined within an hour of leaving the premises. I have had many manicure and pedicures before but never had such shoddy workmanship as this. I reported it to the salon owner straight away and sent her photos as I was going away on holiday and gave her the option of a refund rather than a negative review but as her attitude was so bad here I am. I am shocked by how bad my manicure and pedicures were and disgusted by the unhelpful attitude of the owner, Julie (who needs to learn customer service skills). There are much nicer, cheaper and better quality beauty places in chepstow and customers will soon learn that just because you are on the high street doesnt mean you offer the best service. Terrible experience and for 55 would expect much more. Services: Pedicure, Manicure
Aug 9th, 2022

Service: Manicure
Apr 6th, 2022