1 The Occasion Station Ltd Party and Balloons retailer specialising in cards, gifts and party products, including helium balloons and wrapping.

Avoid at all costs ordered 2 ballons never arrived phone number cut off . Happy enough to take your money
Mar 9th, 2022

Poor service, faulty item and not resolved! AVOID! Poor service, faulty item and not resolved! AVOID! Contacted them as a personalised balloon arrived partially deflated. Spent just under 40 with them, contacted them as soon as it arrived to notify them, end of may - no resolve as yet. They arranged a collection for the faulty balloon at the beginning of June and heard nothing since. Such a shame as if issue had of been resolved/ partially refunded It would of solved everything. Seems they have chosen to ignore it - instead of resolving. I will not be reordering from them and would recommend trying another company.
Feb 21st, 2022

AVOID AT ALL COSTS! This company does not take responsibility for delivering deflated balloons. I understand that they are using a courier service, but someone must be accountable?? I emailed one day after I received the balloons to say that one balloon (no 3) was deflating literally 2 hours after it was delivered. I had no response for 2 weeks. I then emailed again and they replied saying they had sent an email requesting photos of the delivery boxes, and needed this within 12 hours of receiving!!! What a ridiculous policy. Obviously two weeks on I hadnt kept the stupidly huge boxes the balloons had come in, nor had I received the email they said they had sent. I emailed back asking for proof of said email and surprise surprise, no response! Photos show difference between no3 and no5. No 5 being fully inflated. I absolutely cant stand failure to take ownership of problems in business. If it was in fact the couriers fault, then The Occasion Station (or Balloons-Delivered is another name for them) should be raising it with them. Im 30 out of pocket. Do not use.
Jan 2nd, 2022

DO NOT PURCHASE ANYTHING FROM THIS COMPANY TERRIBLE PRODUCT, FAULS ADVERTISING OF PRODUCT, OVER PRICED. AND SHOCKING CUSTOMER SERVICE. ONCE THEY HAVE YOUR MONEY THERE NOT INTERESTED. THIS WAS MEANT TO BE AN ELF ARRIVAL BALLOON. PERSONALISED FOR MY DAUGHTER. ITS BEEN DRAWN ON WITH MARKER PEN. THE BOX IS SEALED WITH SHIPPING TAPE THERE IS MOTHING XMASY ABOUT IT. AND NO ELF!!!! JUST A HORRIBLE BROWN CARDBOARD BOX AND AND RUBBISH BALLOON. I COULD HAVE DONE BETTER MYSELF. AVOID AT ALL COST. YOUR LOCAL CARD SHOP CAN DO BETTER. GLAD I CHECK IT BEFORE I GAVE IT TO MY DAUGHTER. SHE WOULD HAVE BEEN VERY UPSET.
Aug 17th, 2021

Do not buy any thing here totally rubbish customer service at the lowest off all balloons are deflated and better in the pound shop Go 2 Amazon lot cheaper and better. the good reviews are fake All the wording the same
Mar 25th, 2021