J Harries Electrical (Euronics)

Just received my vacuum cleaner. Straight away I knew something is wrong as box was re-taped. They sent me last piece from display with few scratches, faded colour on some places and missing accesories. Hope it will at last work.
Aug 19th, 2022

Thanks for on time delivery. Nice fitting.
Jul 16th, 2022

Experienced a very poor service recently. Website was incorrect, I ordered 6 lightbulbs online and paid them including delivery charges at checkout. I was contacted by email a day later to inform me that only 2 bulbs were in stock and I was recommended for different bulbs. I informed them in my reply that I was specific looking for the bulbs that I ordered, they were continued to recommend a different type of bulb, which was not suitable. This email ping pong delayed my purchase by 3 days and I requested to cancel the 4 bulbs that they advertised in stock then emailed me said not in stock, and I asked them not to charge me for the 3.33 delivery charge (note online page shown 3 delivery charge, at checkout it was increased to 3.33), and send me the 2 bulbs asap. There were no reply, but an automated email saying my order was partially completed. I finally received the 2 bulbs after nearly 1 week from the day I ordered, but I was charged with the delivery fee! They ignored my email totally. In my opinion, this is a day light robbery! I could have ordered from their competitors website, much quicker and only pay for 1 delivery charges if they did not lie about the stock, and now I had to place my order twice with 2 sets of delivery charges, plus more than double amount of the waiting times. I will never order from this company again, they do not put customer at the centre of their service.
Jun 15th, 2022

medium sized business but crammed full,good selection of home appliances and accessories,friendly staff will help with your enquiry.
Apr 1st, 2022

Helpful
Mar 21st, 2022