Woodpecker Flooring

Purchased through wren as part of our kitchen plan. It was a nightmare from start to finish and the problems continue. Several of the boards arrived cracked, and the product is so brittle that it's easily broken. The kitchen fitter had an absolute nightmare laying it,and it took way longer than any flooring he's ever put down. During fitting, so much of the boarding was damaged on delivery,l or during cutting, and the wastage was so high, we had to purchase additional boxes, and wren also payed for some. The final straw has come today, when the chipping started, less than a few months in. This product isn't fit for purpose. I have complained to wren because it's soul-destroying, when you've spent a fortune and months fitting, to have to potential rip it all back up and replace with a product which is for for purpose.
Apr 24th, 2023

The floor fitter actually warned us about putting this flooring down because the connections were cheap and would break which is exactly what has happened. We bought the flooring through wren who have wiped their hands with us because we finances the floor and kitchen through Barclays and now the finance is in place our account is effectively closed. I've contacted woodpecker directly but weeks go by before I get a reply so I'm stuck. Such a shame because the kitchen is lovely but the floor is falling to bits. Very disappointed.
Apr 17th, 2023

Great help & advice
Apr 12th, 2023

Don't go for the white wood and the price you pay the service is as bad as it gets. Got loads of pictures if anyone wants to see them.
Apr 2nd, 2023

Excellent product range and very knowledgeable staff.
Mar 27th, 2023