Onecom
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Unit 1, Denvale Trade Park, Galdames Pl
Cardiff, wls CF24 5AA - (330) 088-8999
Hours
Chamber Rating
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James Blakey
Appalling company . Complete scam . My business is suffering due to the excessive charges on unneeded telecoms contracts sold as 'free' and bonuses. Totally fed up. I need help to get out of these contracts before my business fails.
Apr 14th, 2023 -
Adam Teper
SIMPLY THE WORST SERVICE EVER F2L LTD
Mar 9th, 2023 -
Nikki Loveless
So far not good!!!!! Wish I never changed from EE. Totally messed my contract up also had huge amount of money taken out leaving me short in school holidays. I had to change contract to fit my budget even though I ask them to listen back to my calls to confirm they were intact wrong! Rest of service after they sorted that is ok but lets see how long they take to Pay off my old contract once they receive the bill. Will update further then.
Feb 12th, 2023 -
Your day Your way
Don't get involved with rlthis appalling company. You can not get out of the contract as there is no cooling off period. They give you all the talk, make it sound like a good deal but don't be fooled. I'm at present talking to off com to see if something can be done.. they don't tell you that it'son a pro rater basis either. I'm being charged 179.00 this month. They talk so fast and the important stuff is quickly followed on with "let's get you a password set up.. this company is diabolical. Please don't get involved with them.
Dec 23rd, 2022 -
Craig
Avoid at all costs!! I was mis-sold a mobile plan that they will not let me out of. All the quick talk on the phone was entirely misleading, whilst signing up to a contract with them. They said they could beat my current monthly cost of 16 per month and I'm now paying almost 100 per month for a SIM only deal!!! I tried complaining to Vodafone as that's my network whilst with Onecom, but they take no responsibility saying they are a separate entity and that they are apparently inindated with similiar complaints. There was a problem between my bank and Onecom where my direct debit could not be taken and rather than contacting me giving me the opportunity to fix the problem, they shut off all my phone services including outbound calling and the Internet!! I am extremely angry with Onecom and will do my best to spread my poor experience. Craig
Mar 30th, 2023
Contact Info
- (330) 088-8999
Questions & Answers
Q What is the phone number for Onecom?
A The phone number for Onecom is: (330) 088-8999.
Q Where is Onecom located?
A Onecom is located at Unit 1, Denvale Trade Park, Galdames Pl, Cardiff, wls CF24 5AA
Q What is the internet address for Onecom?
A The website (URL) for Onecom is: https://onecom.co.uk/
Q What days are Onecom open?
A Onecom is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Q How is Onecom rated?
A Onecom has a 4.1 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
Onecom
Overall Rating
Overall Rating
( 9 Reviews )James Blakey on Google
Appalling company . Complete scam . My business is suffering due to the excessive charges on unneeded telecoms contracts sold as 'free' and bonuses. Totally fed up. I need help to get out of these contracts before my business fails.
Adam Teper on Google
SIMPLY THE WORST SERVICE EVER F2L LTD
Nikki Loveless on Google
So far not good!!!!! Wish I never changed from EE. Totally messed my contract up also had huge amount of money taken out leaving me short in school holidays. I had to change contract to fit my budget even though I ask them to listen back to my calls to confirm they were intact wrong! Rest of service after they sorted that is ok but lets see how long they take to Pay off my old contract once they receive the bill. Will update further then.
Your day Your way on Google
Don't get involved with rlthis appalling company. You can not get out of the contract as there is no cooling off period. They give you all the talk, make it sound like a good deal but don't be fooled.
I'm at present talking to off com to see if something can be done.. they don't tell you that it'son a pro rater basis either. I'm being charged 179.00 this month. They talk so fast and the important stuff is quickly followed on with "let's get you a password set up.. this company is diabolical. Please don't get involved with them.
Craig on Google
Avoid at all costs!!
I was mis-sold a mobile plan that they will not let me out of. All the quick talk on the phone was entirely misleading, whilst signing up to a contract with them. They said they could beat my current monthly cost of 16 per month and I'm now paying almost 100 per month for a SIM only deal!!!
I tried complaining to Vodafone as that's my network whilst with Onecom, but they take no responsibility saying they are a separate entity and that they are apparently inindated with similiar complaints.
There was a problem between my bank and Onecom where my direct debit could not be taken and rather than contacting me giving me the opportunity to fix the problem, they shut off all my phone services including outbound calling and the Internet!!
I am extremely angry with Onecom and will do my best to spread my poor experience.
Craig