Yoello

We are a year old business and had a year of issues with 2 leading card companies THEN we found Yoello. Yoello has transformed our business, our productivity is up 20% in just the first 2 week of using this super easy system. Our kitchen runs more smoothly, I can't recommend Yoello highly enough! Thanks for making our re open so much easier!
Jan 25th, 2023

Used this system at an event and still yet to receive funds over 3 weeks now.. Very little help and currently out of pocket 3.8k
Oct 3rd, 2022

Feb 22nd, 2022

Yoello was easier to get set up and start using than I expected - my staff love it and so do customers, table service this way is so much more convenient and we're all far less rushed off our feet!!
Nov 6th, 2021

This has been one of the most painful experiences of my life using this product. So glad I no longer need to use it. Not sure how people think this is a good alternative to cash and card payments. Now where to start well not to mention the uncountable amount of money Ive lost because my customers found the the website painful and so slow but also because it demands so much personal information from them. It also discriminates against too many people essentially of your clients are young with bank accounts and smart phones youll be fine. But if you want to appeal to society as a whole then this is definitely not the product for you. Now for my experience with it well you get promised the earth and end up getting poor customer service, constant platform changes and the lack of any proper training meaning that you are left having to learn how to setup and manage your menu alone with no support. When you call app support ( Luke) normal ignores your call and might come back to you via text message then will only half fix the issue. But as always everything just becomes over complicated and then when you get use to using the platform they change it. Now for context we had to use Yoello for outdoor events to help with social distancing but because of the lack any sort of notification as the customer uses a web page and not an app then you ultimately end up with either customer waiting for the items or not turning up because they havent checked back to see if you completed their order. But ultimately you have a que like any other system including cash and card. So my advice is stick to what you have dont alienate your customers and you will save 100s of pounds on something that is now essentially useless to the vast majority of traders.
Mar 17th, 2022