Western Permanent Property

Very fast and amazing service, the pricing is affordable and the staff are supportive.
Jan 25th, 2023

I've been in my apartment block since 2008 and never really thought much about the block management side until recently. In fairness there's a hell of lot to deal with and the fact I've never thought about it before supports Western PP must be working behind the scenes constantly to make it smooth. I thought I'd write this as I'm not working at the moment due to coronavirus crisis yet noticed all operations continue in and outside the block with PPE to ensure continued seamless management. A couple of times in all those years I've contacted them and they've been super responsive. I have pals in a few other blocks in Cardiff with national management agents who are expensive and rubbish it seems. I'm the fortunate one
Feb 23rd, 2021

We switched to WPP from our previous management company 7 months ago and I really wish we had done it sooner. Their response time is brilliant and they inform us of what it is they're doing. Instead of just receiving a problem we have, they acknowledge the email or phone call (our previous agent didn't) and advise us what steps they're taking. Sarah Cox has been brilliant with any issues or general questions we've had and I've had fellow leaseholders comment the same to me so her professionalism is evident to others also. Won't hesitate to recommend WPP to others.
Jan 22nd, 2021

Positive: Responsiveness
Oct 5th, 2020

Positive: Professionalism, Quality, Responsiveness
Aug 2nd, 2020