Max Spielmann

Visited here a week ago for a single print which I wanted in 8x10 format. I wanted it super glossy so said I would come back in two days time and collect. The gentleman working was very polite and gave me my order number to quote when I return. I returned two days later and a woman was working, I told her I was collecting an order. She asked me for the name on the order and I said there wasnt a name I just have the order number. To which she replied Thats no good, theres too many order numbers to go through?. Even though the previous shop assistant said an order number is fine. I explained its a single photo, made two days ago and its extra glossy. After a bit of back and forth she goes to look in the pile of 4 orders and finds mine at the bottom and hands it to me. She seemed as if she didnt want to be there and was passive aggressive. The worst thing is the photo was 5x7 completely the wrong size. So it was all a waste of time anyway. I advise for people to go to an actual printing shop, these little kiosks in supermarkets are low quality and rip off.
Dec 8th, 2022

I Googled to see what time the photo department closed. Christmas Eve hours showed as 4pm. Got there for 3.10pm to be told by a very rude man they were closed. I asked kindly if I could just print one photo, again rudely told absolutely not, do YOU work? Would YOU allow someone to after you closed? I answered actually, with a little Christmas spirit I would! To which he laughed in my face and muttered something as I walked away! A little customer service training needed ASAP. What a rude little man!
Dec 14th, 2022

For 8 yrs they have put my customer calenders together. Staff are very proffessional
Dec 7th, 2022

The gentleman serving there this morning was so helpful and polite. He helped me print some pictures from my phone, he basically did it all for me with the kindest attitude ever. Thank you so much.
Aug 3rd, 2022

Website says open til 6pm. Arrived at 17:20 to find they had closed early. The sign in the shop even says open until 6pm. Asked a Tesco worker when they will be open and she said in the morning but I dont know what time
Feb 20th, 2022