Pearns Wilson Road Pharmacy

Came here to pick up my medication on a couple of occasions. Very helpful staff and speak to you with great respect. Would recommend to anyone In the area needing medication.
Apr 28th, 2023

This pharmacy always gets my scripts orders wrong and will blame my Gp when it's not the Gp at fault.
Apr 3rd, 2023

What time does the delivery guy stop delivering prescription because I got told that I will have it today Ive been waiting since 8am
Feb 16th, 2023

I waited in the queue from 5to5 to get the prescription taken off me at 5 past. Then told that they didn't have the time to do it but to go to another chemist.
Feb 7th, 2023

After numerous unhappy interactions over the last 8 years I'm writing a review. Of all the Pharmacies I've used in Cardiff (2 in Cathays, 1 in Adamsdown, 1 in town and 2 in Ely). The service at Pearns is by a village mile far and above the worst I have ever experienced. It's so far from good that I don't think the staff there have any concept of what a "good" pharmacy service for routine repeat prescriptions would even look like. 5 working days for a repeat and even then you usually just make it up when I arrive because it's not ready. One time you gave me 2-3 repeats at once then when I asked the Docs what had happened they told me that you'd actually requested and billed them for 6 so I wasn't allowed more next month. No text / email notification of "request a repeat soon" or "your prescription is ready for collection" no delivery service, website is terrible.
Feb 17th, 2023