The Green Giraffe Day Nursery

My twins have attended The Green Giraffe at 44 Parade since they were 18months and the only reason we are leaving is due to relocation. All the staff we've interacted with at the nursery have been wonderful. I feel so reassured sending them as I am constantly updated throughout the day that they are happy and enjoying themselves. The boys take part in a huge range of indoor and outdoor activities, a weekly learning theme and a seasonal menu. The staff that are with the boys are consistent day to day and they've developed such a lovely bond. The boys have learnt so much since they've been there and I wish we could take the nursery with us when we move.
Dec 1st, 2022

The staff are so helpful! Really friendly, I cannot wait for child to start here! Thank you all so much for your help, what an amazing team!!!
Jan 25th, 2022

Child not helped to prgress. No understanding of children with needs. Child left most of the day playing by themselves
Sep 7th, 2021

Could be a great nursery however they let themselves down with management providing VERY slow responses. The owner doesn't have a direct contact so you have to go through the general email account and wait a while for responses to usually important questions, if you try to call you don't get an answer so email is the next best thing. The floor staff are amazing however it is massively let down by the higher level management with their lack of flexibility and money grabbing antics. There is no flexibility with anything such as swapping days (not often) with plenty of notice this is understandable at times however it is a constant rejection which then ends up costing a fortune for days your child isn't even attending. The owner Andrea just refers to terms and conditions so your child is just a number to her she doesn't really care as long as she pockets the money. They will take every opportunity to rob you blind. Things should be done on a case by case basis instead of being told to read the contract you were handed 2 year's prior. Yes there is a contract however if you want to increase hours no notice is required if you want to reduce you need 4 weeks notice this method of business clearly illustrated to me that there is no actual considerations for parents increasing hours brings in more money for her. If you speak to other parents who have been here they will tell you the same thing and I have been highly disappointed with the level of communication and lack of flexibility. There are plenty of other reasonable nursaries who will not be so strict to enforce rules and have a bit more flexibility on a case by case basis which is why I have removed my child from this nursery to a more friendly owned one.
Feb 22nd, 2021

Feb 25th, 2020