Crouch - Fraser Hart

I had a problem regarding a recent purchase of a watch from a Mont Blanc Boutique in Bond Street London. Rosanna ( I hope Ive got the correct name) was so helpful. She went above and beyond to help me with a loose pin in my watch strap. I have to say I was so impressed that Rosanna personally took me to see Anthony at the In-Time Watch & Jewellery Repairs who checked and repaired my watch on the spot. Thank you so much guys a very professional and friendly service highly recommended.
Jan 30th, 2023

Fantastic service and help by Angie she showed me the perfect watch for my wife it's not the 1st time I have used Crouch for watches and jewelery I will certainly be back.
Jan 23rd, 2023

I have purchased watches from many well known retailers and this is by far the best buying experience I've ever had. Sufia was attentive and very knowledgeable and allowed me to try different watches numerous times before making my final choice for which I thank her personally for. This isn't always the case in other stores. All the ladies were extremely friendly and professional and the next time I am in the market for anything, Crouch will be my first choice. Thank you again.
Dec 8th, 2022

Fantastic service, had my rings inspected and cleaned. Very efficient and friendly service
Nov 16th, 2022

My wife and I would like to thank the staff at the Cardiff branch for the exceptional service we received when purchasing a platinum wedding ring and trilogy engagement ring. Two weeks later we returned to the store and had a wonderful experience from Fehmida, her advice, patience and over all manner was brilliant, my wife called in to store this evening and was delighted to meet Fehmida again. Would highly recommend to family and friends
Oct 24th, 2022