A&A Tyres & Auto Services First Stop
Hours
Chamber Rating
-
paul ashman
Good service
Apr 30th, 2023 -
gethin corcoran
took truck down for tracking as vehicle was pulling badly left after another garage done it 3 times!!!! well what can I say, thankyou very much to Darren in A & A the vehicle is now driving straight and I've noticed its better on fuel. highly recommend will 100% use again.
Apr 17th, 2023 -
Stephanie Owen
Absolutely shocking service. Rang a week ago to book my car in for some new break pads. Spoke to someone who listed all the break pads he could order in. Turned up at the garage at my appointment time to be told that they haven't been able to get the pads! I've had no phone call to state any of this I also had no apology when arriving just excuses! Very poor customer service.
Apr 9th, 2023 -
kevin madden
Absolutely fantastic and the staff were all excellent
Mar 26th, 2023 -
sandy
Was recommended by a friend to there and get a simple puncture repaired. Looks and feels professionally run from the outside but far from it ! Walked into reception and was seen in to by a mechanic. Made him aware of the issue and the first question i asked him was how long it would take as i had to get back to my business. He looked at his watch, said it was 12noon and informed me that it would be no longer than 12.30. I reconfirmed with him and he nodded. I then decided to wait outside...and wait...and wait. Could see some cars on the ramp, some in the garage being fixed but no sign of my turn. So i enquired inside at 12.40 and they looked confused, hunted for my job card and said it would not be long. Come 1 pm, i asked again and they checked with the mechanics and said i would be next. Checked again at 1.20pm and was told they only had 1 fitter who was busy as all the others were on their dinner break and so were unable to help or expedite. Showed my frustration that they should have managed my expectations at the very beginning by being honest and upfront and then it would be my call to wait or go elsewhere. After 1.5 hours wasting my time, i ended up going somewhere else and the puncture was fixed in 5 minutes. A complete bunch of hopeless managers ! Never again for sure
Apr 8th, 2023
Contact Info
- (292) 037-1808
Questions & Answers
Q What is the phone number for A&A Tyres & Auto Services First Stop?
A The phone number for A&A Tyres & Auto Services First Stop is: (292) 037-1808.
Q Where is A&A Tyres & Auto Services First Stop located?
A A&A Tyres & Auto Services First Stop is located at 19 Whittle Rd, Cardiff, wls CF11 8AT
Q What is the internet address for A&A Tyres & Auto Services First Stop?
A The website (URL) for A&A Tyres & Auto Services First Stop is: https://www.aa-tyres.co.uk/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing&utm_content=aatas
Q What days are A&A Tyres & Auto Services First Stop open?
A A&A Tyres & Auto Services First Stop is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Q How is A&A Tyres & Auto Services First Stop rated?
A A&A Tyres & Auto Services First Stop has a 4.7 Star Rating from 174 reviewers.
Hours
Ratings and Reviews
A&A Tyres & Auto Services First Stop
Overall Rating
Overall Rating
( 174 Reviews )paul ashman on Google
Good service
gethin corcoran on Google
took truck down for tracking as vehicle was pulling badly left after another garage done it 3 times!!!!
well what can I say, thankyou very much to Darren in A & A the vehicle is now driving straight and I've noticed its better on fuel.
highly recommend will 100% use again.
Stephanie Owen on Google
Absolutely shocking service. Rang a week ago to book my car in for some new break pads. Spoke to someone who listed all the break pads he could order in. Turned up at the garage at my appointment time to be told that they haven't been able to get the pads! I've had no phone call to state any of this I also had no apology when arriving just excuses!
Very poor customer service.
kevin madden on Google
Absolutely fantastic and the staff were all excellent
sandy on Google
Was recommended by a friend to there and get a simple puncture repaired. Looks and feels professionally run from the outside but far from it ! Walked into reception and was seen in to by a mechanic. Made him aware of the issue and the first question i asked him was how long it would take as i had to get back to my business. He looked at his watch, said it was 12noon and informed me that it would be no longer than 12.30. I reconfirmed with him and he nodded. I then decided to wait outside...and wait...and wait. Could see some cars on the ramp, some in the garage being fixed but no sign of my turn. So i enquired inside at 12.40 and they looked confused, hunted for my job card and said it would not be long. Come 1 pm, i asked again and they checked with the mechanics and said i would be next. Checked again at 1.20pm and was told they only had 1 fitter who was busy as all the others were on their dinner break and so were unable to help or expedite. Showed my frustration that they should have managed my expectations at the very beginning by being honest and upfront and then it would be my call to wait or go elsewhere. After 1.5 hours wasting my time, i ended up going somewhere else and the puncture was fixed in 5 minutes. A complete bunch of hopeless managers ! Never again for sure