Machine Mart Cardiff

Tidy bunch of boys, very knowledgeable, friendly and always happy to go the extra mile and answer any of my enquiries. Top work!
Jan 23rd, 2023

Doesnt accept returns
Jan 14th, 2023

Been a few times now and staff have always been friendly and helpful whenever I have popped in store. Recommended and will no doubt be back again.
Dec 3rd, 2022

Would not ever buy there products promised a quality of service which didn't happen took goods back to store promist my direct debit Would be cancelled over a year later found I am still paying for goods no products returned to myself no contact to say about the goods try to contact the finance company no answer for over 30 minutes being on hold seriously Would not recommend
Aug 22nd, 2022

Absolutely shocking! Have gone thru 3x 220i generators in 18months! When sending back for inspection they do not provide a loan or replacement to use while inspection is taking place10-14days. 2nd generator was not even 2wks old & stopped pushing out power, would not replace until it had been inspected so I contacted CEO who agreed for replacement to be given. Replacement also started to go into overload without any load connected to it & now wont even start! I will be returning it for full refund but again have to wait for the refund until it-is inspected, all these times I have had to close my business & loose money. First generator was by now 6months out of warranty so I would need to pay for any repairs(altho it was also repaired within the warranty period). I was contacted with price to repair & it was going to cost more to repair than to buy a brand new one with warranty! Technical team contacted me to go thru everything that was connected to the geni, to confirm it should run a low powered LED light & fridge with not a problem. I will now have to also wait for a refund until it is sent from Cardiff branch to the service department for it to be booked in & then refunded. Company is quick enough to take the money but not so quick to replace or refund. I will not be using Machine Mart again thats for sure.
May 26th, 2022