TUI Holiday Store

The staff in this shop are a credit to TUI and to themselves. They are incredibly knowledgeable, friendly and helpful. I prefer to use this store than book online as I can get information from the staff that wouldn't be available online. We have booked several times in this store, and each time, the experience was great and the holiday met and quite often exceeded the expectations we had from information gained in-store. TUI - This store should be the blueprint for all TUI stores, its that good!
May 1st, 2023

I went to TUI with an idea of a self packaged holiday, travelling to multiple european cities and taking some choiced excursions. Aaron the assistant took all the details and pieced together the package for what will now be a dream holiday. I was surprised on how cheap it resulted and very pleased with how professional and friendly the service was. I will be returning here for my future holidays. Thank you!
Apr 9th, 2023

Shocking company! don't ever book a holiday with them. 1 star is 1 too many for them
Apr 2nd, 2023

Jo was amazing at helping nail down where me and my partner wanted to go even when we were probably the most pickiest people. But she still managed to find us a well needed and perfect holiday. Highly recommend asking for Jo.
Mar 31st, 2023

Just a little thank you to Claire from the Tui, Caerphilly branch who was very helpful and patient when helping us to book a holiday.
Mar 24th, 2023