South Wales Ceramics and Stones (Wall and Floor Tilers)

Positive: Professionalism Service: Tile work installation
Apr 30th, 2022

Positive: Professionalism, Punctuality, Quality, Value Services: Drywall repair, Remodeling, Plumbing fixture installation, Tile work installation
Dec 5th, 2020

Dennis provided a competitive quote and offered good ideas with regards to retiling our bathroom. After receiving his quote we agreed a start date and confirmed he would contact us the week before to ensure we had purchased everything he had advised. No call received and with the current Covid restrictions I sent a txt to ensure all was OK to still go ahead. No response and with the start date getting closer I called and txt once more. Still no response. Both my husband and I were abit miffed by the lack of response so my husband chose to txt from his number under the guise of a new customer to which he received a swift response from Dennis stating he was booked up for 5 weeks. It would seem Dennis has chosen to ignore us and our job whilst securing other work. A simple txt message would've been sufficient instead of messing us about. As a self employed worker myself I had left a number of days work free to facilitate Dennis' access to my house so not only have we been left in the lurch but I'm also a number of days out of work myself.
Aug 31st, 2020

Gave me a good quote then ignored me.
Nov 30th, 2019

What a complete transformation!!! I needed to change my outdated kitchen and what a remarkable job South Wales Ceramics and Stones have done. So happy with the finished result and still cannot believe it is my kitchen. The level of service was amazing, everything was completed to perfection and nothing was too much trouble. Would definitely use again and I would recommend to anyone. Thank you for my new kitchen!
Jan 6th, 2018