Redlands Surgery

Absolutely shocking experience with this surgery you phone at 8.30 to be told your no 40 in the queue,how is that possible ,you wait on the phone then for half hour without any mention of whether the queue has moved ,by which time you either put the phone down or are cut off,
May 3rd, 2023

Receptionist really helpful and friendly and Dr was quick to see us. Have previously not has as good an experience with other staff but today they couldn't have been more helpful. Appointment system of ringing up in the morning for an appointment is frustrating but same everywhere.
Apr 16th, 2023

Absolutely awful receptionist. Very rude and she slammed the phone down on me. I have to wait nearly 5 weeks for a callback appointment. I am aware though that the doctors and nursing staff are very good but let down by very poor reception staff.
Apr 6th, 2023

Mar 24th, 2023

It's almost impossible to see a doctor at this practice. The first appointment they could offer me yesterday was a phone consultation on 21 December; they refused to let me see a doctor face-to-face. I simply despair.
Nov 17th, 2022