Van Dal & Co

After spending over half an hour looking at ladies shoes and sandals and selecting several pairs in my basket I telephoned the office for two reasons the first was a request for a size chart that was not published on their website like others to ensure I had selected the correct size for me and the second was to ask how much it was for international delivery to Portugal. I did not wish to order the wrong size and have the trouble to return them. I was advised by the gentleman that they did not have a size chart and that was why they did free returns which in my opinion seemed a waste of time and error for both client and company. He said he would get a technician to email me the sizes as soon as they could, I am still waiting after several days and it does not appear that I am going to get it. The second one which I found astonishing was that as they only used Parcel Force and they were apparently not delivering abroad during the Covid 19 pandemic, he would not give me any further information and the only option I had open to me was to have them delivered to someone in the UK and for them to be sent on by a different carrier. During this difficult time many companies have turned to the internet for business and adapted in many ways to serve their customers, why couldnt Van Dal look at another carrier and charge for this service Im sure others would be happy with this outcome. I have had Van Dal shoes before and have always been very happy with them but I shall now look elsewhere. However this has not stopped Van Dal consistently bombarding me with emails offering discounts and shoe selections but there is no way I can buy them. With that said I will be unsubscribing to their website. Very unprofessional.
Aug 10th, 2020

Sep 17th, 2019

Good salesmanship. Got good deals on paddy shoes
Sep 16th, 2019

Jul 24th, 2019

Jun 23rd, 2019