JWA Financial Planning
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Alexandra Gate, 2 Ffordd Pengam
Cardiff, wls CF24 2SA - (292) 045-9446
Hours
Chamber Rating
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Gary Dunsford
Positive: Professionalism, Responsiveness
Nov 11th, 2020 -
Laura Saxby Robey
I have just purchased my 3rd home and have used Rachel at JWA for my mortgage advice for all three. The service is fantastic and everything is explained very well. I always receive regular updates and queries are always dealt with quickly. I would highly recommend Rachel to anyone.
Jul 14th, 2019 -
Andrea Gubbins
Great service at short notice
Jul 2nd, 2019 -
Ross James
Used them the first time when my wife and I bought our first house 5 years ago. Jamie himself dealt with that and had a good service. Decided when our mortgage fixed rate was coming to an end to use them again. This time Jamie's brother Rob dealt with us. Originally we took out two mortgages, one to release some equity from my fathers house to put the deposit down on our current home. Both needed renewing. We agreed a price and Rob set to work and we had a new mortgage on our current home, told my fathers home would be sorted soon. One of the girls in the office rang me then to have the bill settled, couldn't quite hear her very well and misheard the price but gave her my card details to pay. I then had the paper bill in the post which was double what was agreed between myself and Rob and so far nothing regarding my fathers mortgage. Sent Rob a message about being charged double and to ask how my fathers mortgage was coming along, heard nothing, days and weeks passed so attempted to get in touch again to ask what was going on, once again nothing. I've been charged double and the job I paid for wasn't completed and Rob doesn't return my messages. Very disappointed after the great service we had from Jamie originally when he was starting his business up. (Update) Jamie and Rob have both been in touch with me and personally apologised about the mishap. These things happen sometimes, they kindly refunded me the full amount for their services and are sorting out the the second mortgage renewal. This was very much appreciated as not a lot of companies would do this in this day and age. I will return to JWA in future.
Feb 3rd, 2018
Contact Info
- (292) 045-9446
Questions & Answers
Q What is the phone number for JWA Financial Planning?
A The phone number for JWA Financial Planning is: (292) 045-9446.
Q Where is JWA Financial Planning located?
A JWA Financial Planning is located at Alexandra Gate, 2 Ffordd Pengam, Cardiff, wls CF24 2SA
Q What is the internet address for JWA Financial Planning?
A The website (URL) for JWA Financial Planning is: http://www.jwafp.com/
Q What days are JWA Financial Planning open?
A JWA Financial Planning is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is JWA Financial Planning rated?
A JWA Financial Planning has a 4.8 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
JWA Financial Planning
Overall Rating
Overall Rating
( 5 Reviews )Gary Dunsford on Google
Positive: Professionalism, Responsiveness
Laura Saxby Robey on Google
I have just purchased my 3rd home and have used Rachel at JWA for my mortgage advice for all three. The service is fantastic and everything is explained very well. I always receive regular updates and queries are always dealt with quickly. I would highly recommend Rachel to anyone.
Andrea Gubbins on Google
Great service at short notice
Ross James on Google
Used them the first time when my wife and I bought our first house 5 years ago. Jamie himself dealt with that and had a good service. Decided when our mortgage fixed rate was coming to an end to use them again. This time Jamie's brother Rob dealt with us. Originally we took out two mortgages, one to release some equity from my fathers house to put the deposit down on our current home. Both needed renewing. We agreed a price and Rob set to work and we had a new mortgage on our current home, told my fathers home would be sorted soon. One of the girls in the office rang me then to have the bill settled, couldn't quite hear her very well and misheard the price but gave her my card details to pay. I then had the paper bill in the post which was double what was agreed between myself and Rob and so far nothing regarding my fathers mortgage. Sent Rob a message about being charged double and to ask how my fathers mortgage was coming along, heard nothing, days and weeks passed so attempted to get in touch again to ask what was going on, once again nothing.
I've been charged double and the job I paid for wasn't completed and Rob doesn't return my messages.
Very disappointed after the great service we had from Jamie originally when he was starting his business up.
(Update)
Jamie and Rob have both been in touch with me and personally apologised about the mishap. These things happen sometimes, they kindly refunded me the full amount for their services and are sorting out the the second mortgage renewal.
This was very much appreciated as not a lot of companies would do this in this day and age. I will return to JWA in future.