Dreamspas

We had excellent service from buying to installing with Dreamspas. When we visited the showroom, Dave was informative but not pushy and made great suggestions on what would be best for us. He was also patient with all of my questions! Dave/the warehouse were even able to squeeze delivery of our hot tub onto a day that worked for us as I really wanted it for half term. The manager I Swansea also helped us when I realised our gate was too small to fit the hot tub through and made suggestions on how we could make it work. When our hot tub was delivered Phil rang me the morning of and an hour before to check that everything was still okay for delivery. Phil and Dale were really helpful, suggested the best position for our hot tub and put it together with ease. Even went above and beyond when they realised our electrics (installed for our old hot tub) were dangerous and did their best to sort the issue out for us. All in all we couldn't be happier with the service we received. From start to finish we were made to feel like a priority and everyone went above and beyond to help us. I would definitely recommend buying your hot tub from Dreamspas!
Nov 22nd, 2022

Such friendly and knowledgeable staff. Charlotte helped me when I broke the clipper the cover and within two days had sent me a replacement. A few days later I had to call again and John helped me through the process of emptying my tub with lots of tips and had the patience of a saint. I highly recommend this branch for friendly quick service and expert advice. A big thank you to the staff.
Oct 27th, 2022

We bought our hot tub nearly 2 years ago and absolutely love it. Had fantastic support and help from John Taylor when we first bought it, with advice on getting the right tub, and then with set up and after care. He has continued to be a brilliant help. Great friendly service! Would highly recommend.
Oct 7th, 2022

Was ordered kindly with John at Cardiff who was very helpful and we were very happy with all aspects from ordering through to installation . Thanks Neil
Sep 28th, 2022

Purchased a Malaga spa from Dreamspas Cardiff brilliant staff friendly and very knowledgable.
Sep 6th, 2022