Sweetbox

Was a regular customer to this establishment until today, thought Id try something new today and order the Reeses freeze that they love to advertise. A huge disappointment, I took a few sips and asked politely for a refund straight away. The staff member clearly seeing that I barely drank any of it still said there was nothing he could do. Not even an exchange offered, definitely the last time I come to this place. What a shame if only the staff displayed some better customer service skills they wouldve saved a regular customer, oh well.
Apr 28th, 2023

Ive been a regular at Sweetbox for a real long time and il always keep coming back! The kebab roll has to be my favourite and they are always so generous with toppings and sauces! Great value for money, a wide selection of dessert to choose from! Highly recommend!
Apr 26th, 2023

Apr 18th, 2023

Poor experience and definitely not going back here.
Apr 18th, 2023

I like this place, it is clean and luxury, love the ice cream especially the sundae. However, waffles are bad! I went yesterday with a group of friends and order two waffles one Strawnana and one Roucher Waffle. Both were burned from the bottom and were very hard to cut and swallow and the taste of burned waffle was very obvious! I wanted to speak to the staff but my friend didnt let me do as even though the waffle were bad, we liked the toppings and said it could be just a bad day and it is late at night so staff could be tired from work and didnt pay attention!
Apr 7th, 2023