Staybridge Suites Cardiff, an IHG Hotel

I got a last minute deal for 3 people + a dog. Great room with all amenities. Very comfortable bed. The location is good, near de bay and also easy to access the city centre. The surrender by the docks is beautiful. The staff is super friendly. Breakfast is basic but have what you need. Definitely a great option. The rooms were overall very new, the decor is very nice, and the bathroom has a beautiful set up.
Apr 29th, 2023

Apr 29th, 2023

(Translated by Google) I am very disappointed in my stay at the Staybridge Suites Cardiff, an IHG hotel. I was looking for a laundromat in Cardiff but everything was closed for the holidays. I was directed to this hotel by the Indigo Hotel, which is also owned by IHG and where I am staying, because they supposedly offer 24/7 laundry for guests. When I first got there I was told that there was no washing machine. After persistently asking I was told that the washing machine is reserved for guests only and they cannot make exceptions. I was willing to pay for it but they were inflexible and rude. I didn't feel welcome and valued as a Diamond Member. The hotel is otherwise not particularly helpful or friendly. I advise everyone not to stay here. (Original) Ich bin sehr enttuscht von meinem Besuch im Staybridge Suites Cardiff, einem IHG Hotel. Ich war auf der Suche nach einem Waschsalon in Cardiff, aber wegen der Feiertage war alles geschlossen. Ich wurde vom Indigo Hotel, das auch zu IHG gehrt und in dem ich bernachte, zu diesem Hotel geschickt, weil sie angeblich eine 24/7 Laundry fr Gste anbieten. Als ich dort ankam, wurde mir zunchst gesagt, dass es keine Waschmaschine gibt. Nachdem ich hartnckig nachgefragt habe, wurde mir gesagt, dass die Waschmaschine nur fr Gste reserviert ist und sie keine Ausnahmen machen knnen. Ich war bereit, dafr zu bezahlen, aber sie waren unflexibel und unhflich. Ich fhlte mich als Diamond Member nicht willkommen und nicht wertgeschtzt. Das Hotel ist auch sonst nicht besonders hilfsbereit oder freundlich. Ich rate jedem ab, hier zu bernachten.
Apr 28th, 2023

Pleasant, spacious, quiet. Each suite has a separate bedroom and large bathroom, plus a small kitchenette. Quiet overlook of Atlantic Wharf. Reasonable cooked breakfast buffet, no bar - next door to Holiday Inn Express for that. Placed midway between Mermaid Quay/Senedd and the city centre. Limited parking at additional cost.
Apr 24th, 2023

Apr 16th, 2023