McDonald's

Awful place, in comparison to the other MD's around Cardiff. After ordering, we waited at the counter, where our food, sat for 5 minutes while the staff, served all the Uber eats delivery drivers that came in after us, during this time we had to ask for our food again, which was now cold. We were then given a part order, forcing us to revisit the service counter during eating our cold food and wait for another 10 minutes for the rest of our order. The ambient music was suited for those who like a particular style/sound that resembled an artist just talking loudly while we eat our cold food. This did not make us feel relaxed or welcomed. A security guard was patrolling the restaurant area, making us feel, uneasy, not sure why the security guard was there but probaly waiting for something to kick off, felt like we were not at a safe place to eat. Very poor experience, not to return.
Apr 28th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 Recommended dishes Plain Mcflurry, French Fries More
Apr 30th, 2023

Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
Apr 30th, 2023

My son had his 8th birthday party at Buzz Park and we came to McDonalds for their food afterwards. We phoned prior to arriving and the manager set up an area for 16 children, with colouring activities, masks and flags. Once food was ordered, all drinks arrived within minutes and the food wasn't far behind. Each meal was correct, hot and brought over in an organised way. I can't thank the manager and staff enough and will definitely consider coming back for another Birthday party meal for the kids. Thank you!
Apr 28th, 2023

Recommended dishes Wraps More
Apr 28th, 2023